Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Furkin helped me give my dog the best care
I'm so glad to count on Furkin service for my pet (Blue). Thanks to their services I was able to provide to blue required assistance for an emergency, being able to take her to our closest VCA and later on to an emergency hospital. I'm thankful with their support team over the phone and their team in charge of processing claims since every step was frustration-free, so I could focus on improving my pet's health. I totally recommend Furkin services to each pet parent, based on my most recent experience I could take advantage of a great coverage, kindness of the people from support, and a professional team ready to help you through each interaction. Thanks Furkin team!
Insurer: Furkin
By: Juan
Very kind
Very kind special people.
Insurer: Furkin
By: Anne
Very responsive
Very responsive.
Insurer: Furkin
By: Cynthia
First claims was a very pleasant experience
Making my first-time claim to Furkin is a very pleasant experience. Prompt email communication, digitized standard form. No question asked once I submit all the required documents through email.
Insurer: Furkin
By: Xinqu
Easy to deal with and good coverage
Very easy to deal with and the coverage is easy to understand. Fits my needs perfectly!
Insurer: Furkin
By: David
Porque siempre el servicio es de excelencia
Porque siempre el servicio es de excelencia
Insurer: Trupanion
By: Sandra
Kind.
Kind and straight to the point
Insurer: PHI Direct
By: Keiran
So Grateful for Healthy Paws
We've been using Healthy Paws since our dog Randle turned 7, he's now 11. We rarely needed to claim with them as he was a healthy dog. In the last year he started to need various treatments for arthritis, then 3 weeks ago he ended up in the local specialist hospital and was diagnosed with cancer. Without the support of Healthy Paws we couldn't have afforded the care he needs and that will hopefully see him on the mend soon. They have covered his medication, his access to more alternative treatments like laser and his hospital stay. Claims are paid quickly and customer service are always swift to respond. Can't recommend them enough
Insurer: Healthy Paws
By: Sam