Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Trupanion Pet Insurance
Company is amazing from start to finish. Ease of filing claim is so smoothe.... no lengthy forms to fill put.. they let you download bill and you are done! Immediate acknowledgment and great communication to let you know status. Within 24 hours you get notice of approval and clear explanation of payout. Money is deposited direct to bank. Great company with an amazingly well thought out plan that certainly accomodates customer needs in a terrific smoothe process. Great job Trupanion!!! Highly recommend this company if you are looking for pet insurance!!!!
Insurer: Trupanion
By: Nat
Easy and timely claims reimbursement
We had our first experience with Furkin recently. The process of submitting the claim was well described and uncomplicated, even for a nontechnical person like me. We received the deposit directly into our account in a timely manner. It couldn't have been easier. Thank you Furkin, for making the process so painless.
Insurer: Furkin
By: Sandi
Because she showed genuine concern
Because she showed genuine concern
Insurer: Trupanion
By: Ron
easy fast friendly response
easy fast friendly response
Insurer: Trupanion
By: Cindy
Excellent care for our whippets; love the way your insurance works great customer service cans claims paid fast.
Excellent care for our whippets; love the way your insurance works, great customer service, cans claims paid fast.
Insurer: Trupanion
By: Dara
Best insurance
Great insurance and services
Insurer: Trupanion
By: Jose
Trupanion saved my dogs life. Period
If werenât for Trupanion my dog wouldnât be here. Claims are submitted easily and processed quickly
Insurer: Trupanion
By: John
Super friendly and helpful.
Super friendly and helpful. Was able to answer all of my questions. Easy company to work with when filing claims.
Insurer: Trupanion
By: Janet