Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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I WOULD BE LOST WITHOUT HEALTHY PAWS
I would be LOST with out Healthy Paws. My sweet Great Bernese, George, tore his CCL and required surgery. As you can imagine, it was a very scary time and healthy paws was able to take one HUGE stressor off my plate. The surgery was covered per my policy and I was reimbursed within the week of the surgery taking place. Not only did they come in huge for the surgery, they even reached out after the surgery just to check in on George. Do your self a favor and get Healthy Paws insurance for your pets. You will not regret it :)
Insurer: Healthy Paws
By: Katee
Most helpful pet insurance
If you want to have coverage for illness and emergencies this insurance is it! The customer service agents are knowledgeable and friendly. The claims process for if your Vet isn’t with their software can take a little longer but knowing that I can choose my own Vet and still be reimbursed for the “out-of-network” costs gives me peace of mind. (Note: if you use a Vet with their software they do pay direct). My puppy caught pneumonia and I was so worried about the racking costs but Trupanion eased my mind and let me focus on getting my baby healthy again.
Insurer: Trupanion
By: Angela
Trupanion is There for You and Your Pets
Iâve had Trupanion for my dogs for at least seven years. They are efficient, and keep you notified about the claims process. The plans and deductibles are offered to fit everyoneâs budget.
Insurer: Trupanion
By: Jane
Our dog had an emergency that led to a 5 day hospital stay and numerous follow up visits.
Our dog had an emergency that led to a 5 day hospital stay and numerous follow up visits. Trupanion has been very responsive to claims and questions.
Insurer: Trupanion
By: Jill
Excellent in the event of an emergency!
The employee helping me was so clear, efficient, and thorough.
Insurer: Trupanion
By: John
Trupanion employees have always been beyond courteous and helpful in every way!
Trupanion employees have always been beyond courteous and helpful in every way!
Insurer: Trupanion
By: Inez
Best in town!!!
Very quick response every time!
Insurer: Trupanion
By: Sharon
pet insurance
We had healthy paws insurance for many years and I highly recommend it. Submitting claims is very easy on the app and they are processed and reimbursed quickly. Their customer service and client relations are easy to be dealt with and issues are usually resolved promptly. My dog recently had major surgery and I am very happy with how they handled our claim and even emailed to check on our pet.
Insurer: Healthy Paws
By: Bianca