Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


February 23, 2026

Fast quick review of claim submitted

Fast quick review of claim submitted. App is user friendly.

Insurer: MetLife

By: customer

February 23, 2026

Professional

They are so professional and thoughtful. Very quick to handle a claim.

Insurer: MetLife

By: Bill Warren

February 23, 2026

Disingenuous messaging about coverage

Disingenuous messaging about coverage starting immediately, then after payment it turns out covered starts after a few weeks. I need to cancel this coverage

Insurer: Nationwide

By: Customer

February 23, 2026

Everything

Everything. Filing a claim is easy, very fast reimbursements. Customer service people are friendly and knowledgeable!! So glad We Switched to this company

Insurer: MetLife

By: Andrea Bowser

February 23, 2026

Claims

Anytime I have submitted a claim, MetLife reviewed and processed the claims expeditiously and reimbursement was received promptly! Thank you!

Insurer: MetLife

By: customer

February 23, 2026

NOTHING IN THIS WORLD IS PERFECT

Nothing in this world is perfect. We have faith in MetLife and it's coverages. MetLife pet insurance is one of the best, if not THE best, health insurance policy available. They are very good at paying claims in a reasonable time frame.

Insurer: MetLife

By: RITA

February 23, 2026

Very easy to submit claim.

Very easy to submit claim.

Insurer: MetLife

By: customer

February 23, 2026

Outstanding Customer experience

Submitting claims were flawless, the app and website is easy to use and clear on direction. Also when I called to talk to a live representative, the feedback was first towards caring about my pets condition and the rep was able to address my concerns without hesitation. I am amazed at the Quick responses with claim processing. Impressive!

Insurer: Trupanion

By: Yvonne Hunter

February 23, 2026

Great service multiple times

We have had to use Trupanion for two different dogs (and scenarios) and in both cases found them very easy and efficient to work with. We are getting approvals within 12 hours and reimbursements within 48. I cannot imagine how they could work any better. Highly recommended.

Insurer: Trupanion

By: Alex

February 23, 2026

Well check

They stayed in contact constantly, and they paid out quickly.

Insurer: Fetch

By: Lura

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