Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


March 09, 2018

Nationwide is a godsend!

We had two scary situations with our Persian boy Teddy within a week of each other and totally unrelated. He got into a flower arrangement we had and ate a piece of a Lilly flower, which is toxic to cats but thank god he was ok. We got a bill of over $2000. The following week Teddy had a seizure and again we rushed him to the hospital. They ran a bunch of tests and everything came back negative. We still don’t know what caused it but they put him on anti seizure medication until we do an MRI next month. We received another bill just over $2000. I submitted all the receipts to Nationwide and I couldn’t believe how easy and non stressful it was. I wasn’t sure what to expect but to my surprise there was no hassle, no questions, no aggregation at all. My claims were processed and checks were in the mail to me within a week. They even sent me an email advising me they received everything. It was the best insurance experience I have ever had. We still don’t know what’s causing Teddy’s seizures which is stressful enough, but not having to worry as much, about the financieal part of it is a godsend. Thank you Nationwide! As long as I have fur babies, I will have you.

Insurer: Nationwide

By: Fran

Useful
March 09, 2018

They are more than happy to take your money, but will refuse every claim

Buyer beware. Trupanion will try to lure you in with initial low premiums, and promises that they will help take care of the costs for the care of your pet when the unfortunate happens. They will quickly raise your premiums soon after your first year. Also they will refuse covering pretty much every claim you make, even when they're not justified (medical opinion of vets). They are not here to help you. They're here to collect as much money as they can from you and deny every claim you make before you realize this is a scam, and that you should probably cancel your coverage.

Insurer: Trupanion Canada

By: Oscar

Useful
March 09, 2018

I am so glad I got health insurance for my dog! You have been so helpful and easy to work with, saving me hundreds of dollars.

Embrace pet insurance has been very responsive and helpful in emergencies and other chronic health issues my dog has just started suffering from.

Insurer: Embrace

By: Angeles

Useful
March 09, 2018

PETS BEST HELP SAVE OUR CATS LIFE

Our cat had on going problems trying to urinate for years. So our boy Barnabas had a PU surgery that saved his life. He was also on the tv show "My Cat From Hell" so we really had to give him a second chance at life. Thank you PETS BEST

Insurer: Pets Best

By: SHANNON

Useful
March 09, 2018

Making it easier when being a pet parent gets ruff!

When our puppy needed shoulder surgery ASPCA Pet Insurance made everything so much easier. Filing claims was a breeze and reimbursement was quick and painless. Their top notch service (calling to ask how the patient was!) made a really frustrating period a whole lot better for our family!

Insurer: ASPCA

By: Rachel

Useful
March 09, 2018

Prompt accurate processing and payment of all my claims, as a new customer and first time pet insurance person.

actually the title of my claim says all you need to know... from properly uploading my claim documents on Embrace website, and Embrace processing claim and posting payment(via direct deposit) Embrace has average 3 business days. just wow. the number of claims i have filed (have puppy) and the payouts have more then covered the total premiums I have paid thus far. having pet insurance and this stage of my TRIXIES life has helped put me at ease ..knowing i don't have to worry about high vet bills.. Embrace even has a great Wellness feature that pays normal routine costs for an affordable fee..

Insurer: Embrace

By: james

Useful
March 09, 2018

Very Easy to use...Even I can do it!

The initial Claim service takes a couple of weeks, but once the first one is done...the rest are completed in a matter of a couple days. Very easy to use, very user friendly and great Reps if there are any questions. They even called to see how my dog was doing weeks after the fact. Such a great company!

Insurer: Hartville

By: Richard

Useful
March 09, 2018

EXCELLENT!

Chianti has the Total Wellness Plan, and you responded quickly to my claim and corresponding reimbursement. Very impressed with your service. I have recommended your insurance company to my friends and has let the Vet know of your excellent service

Insurer: Nationwide

By: Ana

Useful
March 09, 2018

Great Refund

I was really happy with the amount I got back from my claims. The only reason I did not rate a 10/10 was that there is no other option than to pay the full price up front at the time of the emergency.

Insurer: Nationwide

By: Summer

Useful
March 09, 2018

Coverage couldn't have come at a better time for my girl Shai

The cost was so expensive, but I did it without hesitation because I knew that my insurance would cover some of the cost. They covered it all, after the very small deductible that I paid. The peace of mind that it gave me to be able to get the tests and treatment was priceless. Thank you

Insurer: Nationwide

By: barbara

Useful

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