Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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It's pretty good
It's pretty good, but not all our claims get approved. Our vet also doesn't direct bill to them which is a bit of a pain. Overall 4 stars. They have interesting criteria for claim approvals and pre-existing conditions, I would probably look elswhere if your dog is a rescue like ours.
Insurer: Fetch
By: Peter Kim
A company that do not respect their obligations
We decided to cancel our insurance. We had an allergy issue with our dog and they refused to accept it, they decided it was a problem that was there before we got the insurance. Our veterinary wrote a letter telling them that it was a completely new problem, that allergies can appear at anytime and that our dog never had any of it before. They accepted at first, but when we had to go back for our dog’s medic for allergies, they refused again. After talking to 5 different people, one guy finally confirmed that they threw the letter away and never let any note about that ! They said that they could not accept even with the files out veterinary filled an other time telling them it was a new condition. They are not able to fulfil their obligations and I thing about going after them for moral and economic damages because we lost a lot of time with this and now no insurance will accept us for this condition because it won’t be new for them. Really a bad experience ! I do not suggest at all !
Insurer: Trupanion Canada
By: Ophelie Moisan-Leduc
Yes the claim process was quick.
Yes the claim process was quick.
Insurer: Fetch
By: Dan Stehlar
Quick claims process
Quick claims process, got the reimbursement in 1 week.
Insurer: Spot
By: Mick P
Easy
It was easy to make a claim and upload the documents needed. The claim was processed quickly and money went straight into my account.
Insurer: Spot
By: Christy C
The prompness and efficiency of the…
The prompness and efficiency of the claim
Insurer: Pumpkin
By: Maureen Hayes
So easy…
This company didn't make you go through hoop. The process was so simple! I will definitely tell friends about Spot!
Insurer: Spot
By: Regan Oaks
Spot is perfect for my family
Unfortunately I’ve had to use Spot a few times since deciding to get insurance for my 3 dogs and I must say, I am nothing short of 100% satisfied with them. I didn’t have any surprises when it came to coverage meaning I didn’t think something was covered and it wasn’t and the process of starting a claim was so quick and easy. Every time I’ve put a claim in, I have had my portion refunded to my back account within 2-3 business days. I’m so happy with SPOT and glad I chose them
Insurer: Spot
By: Tanya Lemay