Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


March 30, 2018

Very satisified

Over all very satisfied,Paid my claims in a timely matter. Tucker doing well after getting a bad electric shock and burning his mouth even though his lip will never be like it was.

Insurer: Nationwide

By: dixie

Useful
March 30, 2018

Would be a 10 out of 10 if when recommended to my mom the policy is not the same

First things first: For me and my pup they have been amazing! Everyone I ran into (live in a very friendly dog community/island) I recommended Nationwide pet insurance. It is easy with the app to submit claims. Very friendly when I needed to call. Only reason why I am giving them a 9 is because I did recommend to my mom in Pennsylvania and she told me that her policy does not cover spade and a few other things that mine did. She is going to probably drop them and get something the vet offers. She has the pet plus policy. Wish it would have worked out as well for her as me. Now I am not sure to recommend. I will still explain my great experience but will say to read the policy in full detail. Thank you Nationwide for helping me keep my puppy healthy. She is my family <3

Insurer: Nationwide

By: Rachel

Useful
March 30, 2018

Great service and response to claim

Nationwide is providing excellent service and processes the claims timely without any issues

Insurer: Nationwide

By: Lawrence

Useful
March 30, 2018

Great coverage, love the automated system

Very happy with the coverage, ease of use, automatic deposit of payment, helpful people. The initial claim took a while to process but I understand that they needed more information, which is fair. I would definitely recommend this insurance to most: that said, if your pet does have a significant/major pre-existing condition (which mine didnt), that condition likely would not be covered, so you should consider that in your choice. Nationwide's website states what is covered and what isnt, so there are no surprises.

Insurer: Nationwide

By: kevin

Useful
March 30, 2018

First Claim for Dog Attack and Having Embrace Insurance was a Relief

My four-year old healthy Shih-poo and I were out for a walk on a beautiful Saturday. I had just picked up her waste and she was sitting next to me on her short leash waiting when from behind us, a large pit bull Labrador mix (I do not want to generalize on a particular breed, but that happened to be who attacked Lacy unprovoked) jumped on Lacy and pinned her down. It seems the owner had lost control when his dog spotted Lacy. The dog proceeded to bite into Lacy’s neck and shoulder. It was horrible and seemed forever until the owner could get his dog off of Lacy. I had to take Lacy to Saturday emergency vet hospital immediately. I called Embrace on Monday, my vet submitted the claim for me on Tuesday, my claim was approved by Thursday, and my reimbursement was in my bank on Friday. Wow! I have $200 deductible with 90% coverage and Embrace waived my deductible because I had never made a claim in 4 years. And the owner is covering my out-of-pocket costs. Please if you want a pet, think of them as a family member and get insurance for them starting as a healthy puppy. I totally recommend Embrace and other family members have done the same for their dogs. Thank you, Embrace. And Lacy is recovering. We are getting a protective vest for future walks just for some prevention.

Insurer: Embrace

By: Chrystal

Useful
March 30, 2018

Happy to have Embrace!

Unfortunately we've had to use our pet insurance quite frequently recently. Embrace makes it easy to file a claim and their review is quick. Customer service has also been very helpful and pleasant.

Insurer: Embrace

By: Melissa

Useful
Verified March 30, 2018

All lies!!! So all the reviews you read and see on TV is completely fake we have spoken to a couple of vet's anynone accept this

They're all lies!!!! The TV ad says direct payment! Only if the vet actually accepts it! We we also told because my puppy popped his knee out, it's an illness not an injury!! Your right puppies don't pull knee caps, but it happened and they denied it.

Insurer: Trupanion

By: michele

Useful
March 30, 2018

We have no issues getting coverage.

She was very helpful and hopefully we will have no issues getting coverage.

Insurer: Trupanion Canada

By: Lurdes

Useful
March 30, 2018

Love that Trupanion takes my claim right at the vet office.

Love that Trupanion takes my claim right at the vet office. Though wish I knew why my premiums keep going up

Insurer: Trupanion Canada

By: Debra

Useful
March 30, 2018

Thank you!

Trupanion made it possible for us to save our dog's life with an expensive emergency surgery. Thank you!!!!

Insurer: Trupanion

By: Stephanie

Useful

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