Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,617 total
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Efficient and Per Contract
All of my wellness and medical claims have been handled quickly and as expected. I appreciate being able to submit my claims (with invoices) by email and I appreciate being able to quickly access full history of claims for both my dogs while logged into the website. There have been no surprises (which is ideal for an insurance contract).
Insurer: Nationwide
By: Jen
Terrific Service!
Customer service is amazing and so is the coverage given with this pet insurance! I have never felt more secure that my dog has an entire team that actually cares about pets. Thank you ALL for all that you do!
Insurer: Embrace
By: Kayla
Great insurance and very easy to use!
My dog, Max, was playing in the backyard and ended up limping back inside. Come to find out he tore a ligament in his left knee. I signed up with Healthy Paws a year prior which took away the financial stress of the situation. The vet told me surgery was the only option and would cost close to $4,000.00. I called Healthy Paws and they had exceptional customer service. They walked me through how to use the app (which is extremely easy to use). I was reimbursed within weeks after submitting the claim. A few days after the claim was settled I even received a personalized email from a representative asking how the surgery went and how Max was healing up. They really go out of their way to make sure their customers feel like family. I highly recommend getting insurance on your pets and I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Taylor
Great staff, prompt service, knowledgeable, affordable, glad we joined!
Really happy that we have this pet insurance and that they are willing to review conditions that improve over time. Last time we had pet insurance the premiums kept going up and the covered going down. Staff are very pleasant to deal with and are knowledgeable and helpful. Every time I call my questions are answered and explained well. last claim took less than one week to process!! Great coverage and glad we joined.
Insurer: Pets Plus Us
By: Margo
The company does what promises
I have used the same insure company for different dogs for the last 13 years. I never had a problem. The claims are processed fast and fair. The monthly payment is reasonable. I recommend to have insurance for your pets and I definitely recommend Natiowide.
Insurer: Nationwide
By: Maria
Awesome
The claim was handled quickly and in order. Speedy payment.
Insurer: Hartville
By: Beverly
Worse than useless
I've done Pet's Best for two years in a row, and in both years they've never covered a single procedure, even after claiming my policy covered a yearly preventive exam. Completely useless. Save your money.
Insurer: Pets Best
By: Grá
An absolute MUST HAVE for those who love their pets
I have had the security of Embrace for the past 6 years and to include the word security in this review is no accident. Even my own premium health insurance pales in comparison to the response, care, and ease using Embrace for my beloved fur baby. I'm actually in awe in the customer service and fast reimbursement I receive. Bottom line...Embrace is an extension of my family and I heavily rely upon them being there. I have a pug and anyone taking on a pug knows they need special care. The most recent time was emergency care and the hospital started going over how much it was going to cost. Because of Embrace, I brushed aside their communication which was causing delay to our Bella's treatment and told them to just care for her needs to get her better. Embrace is always right there with me at the doctors office without fear of cost. Of course, there are limits and I wouldn't have it any other way as I know it allows Embrace to give the care they do to others as well. THANK YOU, EMBRACE!
Insurer: Embrace
By: Karen
wonderful
we were so thankful that we had insured. When her knee was injured or simply gave way we were devastated. When we were told how much the surgery would cost we were heartbroken. We simply did not have the money............then we remembered our insurance and it literally saved Zoe's life!!! We recommend this insurance all the time..........
Insurer: Nationwide
By: Nora
Blessing
Having HealthyPaws insurance has been such a blessing. My young dog recently developed IVDD. From the onset of this diagnosis, HealthyPaws has been expedient in responding to my claims, they have been helpful in answering questions and I NEVER feel as if I have to argue with them about something (which I did with my former pet insurance company who paid little to nothing). They are proponents of treating your dog (w)holistically and they actually seem to care about your pet. HealthyPaws has truly been a light in this dark tunnel of trying to treat this (which, btw, is a long process). It's a comfort knowing they are there!
Insurer: Healthy Paws
By: Regina