Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


April 26, 2018

Excellent Customer Service

I was very impressed with the customer service. I procrastinated buying pet insurance, and I am so glad I did. About two months after I purchased insurance, my dog bloated and had an emergency GDV and then had complications after surgery which put him in the hospital for two days over Easter weekend. Embrace processed our claims very quickly. I did have one of his claims get denied that shouldn't have been. I called and explained the claim, and they opened the claim back up and fixed it right away. I would definitely recommend this insurance company to any pet owners.

Insurer: Embrace

By: Melissa

Useful
April 26, 2018

Great experience with a very traumatic injury

Our dog Shotzie needed double ACL surgery. She was almost 11 at the time. Instead of considering the cost we had Embrace to help to focus on our family member. It was 2 years ago she had the surgery and we rehabilitated her and Shotzie is running and playing. A great dog. Thank heavens for Embrace!

Insurer: Embrace

By: JoAnn

Useful
Verified April 26, 2018

HE WOULD NOT HAVE MADE IT WITHOUT YOU !

OUR COCKER SPANIEL, KENO, CAME DOWN WITH IMHA OVERNIGHT WITH A 50% CHANCE IN SURVIVING. BECAUSE OF TRUPANION, WE WERE ABLE TO SAY, YOU DO EVERYTHING YOU POSSIBLY CAN FOR HIM. 10 DAYS IN ICU OXYGEN KENNEL, TONS OF TESTS & MEDS & 2 TRANSFUSIONS ...TOOK HIM HOME WITH 12 MEDS AND IT IS NOW 1 YEAR LATER...OFF ALL MEDS AT ABOUT 9 Mos AND HE IS AS HEALTHY AS CAN BE :-)

Insurer: Trupanion

By: STEPHANIE

Useful
April 26, 2018

They make the claims process easy and quick!

They make the claims process easy and quick! Im very pleased! Ive been with Trupanion for 8 years and just signed up a second new pet. I would recommend Trupanion to anyone.

Insurer: Trupanion Canada

By: Lesley

Useful
April 26, 2018

Trupanion has always gone above and beyond when helping us help our beloved pets!

Trupanion has always gone above and beyond when helping us help our beloved pets! Thank you!!!

Insurer: Trupanion

By: Iris

Useful
April 26, 2018

Nikki was thoughtful & efficent understood my needs.

Nikki was thoughtful & efficent understood my needs. Cared for my issue and followed up. She didn't just blow me off with a company line. She did her job & made the extra step to get my claim assigned. I truly appreciated that.

Insurer: Trupanion

By: Danielle

Useful
April 26, 2018

I have 3 dogs

I have 3 dogs and knowing I have coverage does not makes any emergency much easier to deal with

Insurer: Trupanion

By: Andrea

Useful
April 26, 2018

You guys were great and made it so easy to process the claim!

You guys were great and made it so easy to process the claim!!! Thanks so much and I will refer anyone that’s asks to you!!

Insurer: Trupanion

By: Rick

Useful
April 26, 2018

Trupanion has been amazing.

Trupanion has been amazing. Whenever my two dogs have been injured or sick Trupanion always has made good to pay 90% less my deductible. A few times its been in the thousands of dollars. When it comes to quality care for my pet Trupanion is the best investment I have made in my dogs. I never need to worry about how expensive it can get!

Insurer: Trupanion

By: Darin

Useful
April 26, 2018

Easy process,

Easy process, very quick about getting my money back to me

Insurer: Trupanion Canada

By: Chelsea

Useful

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