Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I have had nothing but positive experiences
I have had nothing but positive experiences in dealing with Trupanion and this is my third dog that I have insurance for. Payments have been fast and in most cases before I even have test results back from the vet.
Insurer: Trupanion Canada
By: Julie
Processed my claim quickly & compassionately during a difficult time.
Processed my claim quickly & compassionately during a difficult time.
Insurer: Trupanion
By: Jessica
We are very glad we have Trupanion pet insurance,
We are very glad we have Trupanion pet insurance, as our dogs have needed quite a lot of veterinary care. Without Trupanion, we would not have been able to afford the treatment & meds to keep them alive & well. Claims have been paid very promptly & fairly.
Insurer: Trupanion
By: Richard
Because of the great speed in which the claims were processed.
Because of the great speed in which the claims were processed. I was a little disappointed that 2 deductibles were deducted from the last claim as the events were basically one connected claim. Otherwise thank you for your services!!
Insurer: Trupanion Canada
By: Susan
My experience with Trupanion has been excellent.
My experience with Trupanion has been excellent. Claims have always been paid promptly. My dog requires ongoing medication after knee surgery and there has been no issue with paying for the medication as per their policy.
Insurer: Trupanion Canada
By: Scott
Customer service is always excellent!
Customer service is always excellent! Claims are processed fast! So happy I chose Trupanion to help cover my pets veterinary costs.
Insurer: Trupanion Canada
By: Barbara
So grateful to Rmbrace Insurance
Everyone at Embrace has been so supportive. We have had several incidents with our Border Collies and a scare with cancer for our little Red Heeler. The surgeries that were necessary for our two Border Collies and Heeler have been such a major concern and expense. Embrace saved us so much money and any time I had a question, the representatives were very helpful. They have made all of this so much easier when it could have been difficult and complicated
Insurer: Embrace
By: Shar
Battling ear infection over a year but Nationwide has had my back!
Unfortunately, my dog has had this lingering ear infection and he's been miserable. We couldn't figure out if it was an airborne or food allergy, and it's been really annoying. 15 months later, I feel like we have a handle on it and Duke is doing better, but it's definitely been an expensive journey. After not using my insurance for 4 years, it really came in handy when this happened. They have been a huge help!
Insurer: Nationwide
By: Brandon
Caution regarding their deductible: not a good plan
When I first got pet insurance for my puppy 7 years ago, Trupanion had a great policy, affordable and covered just about everything. Then, they changed their policy model and substantially increased their rates about 4 years later. My premium doubled to more than $140/month and the coverage went to: each condition has a deductible, not per year, per condition. So, if 3 separate things happen to your dog in a year, you will be out the deductible times 3 BEFORE Trupanion pays you anything. I ended up having to substantially alter my policy so the premium I was paying before the increase stayed the same: result: $250 deductible from a zero deductible for each and every condition. So far, I have gotten nothing from Trupanion since this policy change because my dog has not had a recurrence of anything and nothing has cost more than $250 each time. This past year I have paid $800 out of pocket because each thing was something new. My younger dog is with Healthy Paws, a yearly deductible of $100 and then 90%. And for much less cost than Trupanion. I do NOT recommend Trupanion but am stuck with this for the rest of my dog's life. Likely I will have to increase my deductible to afford the next price increase.
Insurer: Trupanion Canada
By: Martha
Caring and efficent
Nationwide is a lifesaver. Their care and efficent claim process is reassuring.
Insurer: Nationwide
By: Shelly