Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 13, 2018

Helpful and reliable service

ASPCA pet Insurance is easy to understand. They have been so wonderful to work with during all my claims. The staff is super helpful! My claims get paid in a timely manner without fail. I highly recommend ASPCA!

Insurer: ASPCA

By: Kelly

Useful
June 13, 2018

So happy we purchased Healthy Paws Pet Insurance!!

I have three dogs and they're getting a little older - 10, 9, and 8 years old. After our oldest had a (very expensive) health scare we decided to invest in pet insurance. I had always been under the impression that pet insurance was a waste of money so I was hesitant but after a lot of research I decided on Healthy Paws and they have been wonderful! My 8 year old Shih Poo recently had some serious health issues (again, very expensive) and we put in our first claim. The claims process was really easy - just uploading some forms and having the vet fax their records. When we called with a question, they were very helpful and couldn't have been nicer. We received the reimbursement check within a few days after the paperwork was submitted. I'm so happy that we purchased Healthy Paws Insurance - I just wish we had done it when our girls were puppies. Our dogs are like family and we're realizing that care can get expensive as they get older. Pet insurance gives us peace of mind. Healthy Paws made a stressful situation a lot easier for us.

Insurer: Healthy Paws

By: Melanie

Useful
June 13, 2018

Embrace Rescues My Rescue When Possible Cancer is Diagnosed

Embrace has been a lifesaver when my 2-year old rescue suddenly came up lame with what might have been cancer. Turned out to be a bone cyst, but the diagnostics and surgery were costly. Embrace quickly precertified everything and has processed and paid promptly.

Insurer: Embrace

By: Katherine

Useful
June 13, 2018

Claim Review and Processing was Prompt and On Point

They reviewed claim promptly. And handled it exactly the way they advertised.. ...that peace of mind is good when your going through something with your buddy!

Insurer: Embrace

By: Craig

Useful
June 13, 2018

Excellent service for my new pup!

I had the pet insurance for my older 2 dogs that passed away last year and I was very satisfied with the service. We now have a new boxer puppy and I signed her up for the Nationwide Insurance right away. Recently she had stomach issues and she had to spend the night at the vets, she had an ultrasound and IV treatments. I feel that my dog is extra protected by having the insurance. The coverage is great! You never know what a puppy can get into, so protect your little loved ones!

Insurer: Nationwide

By: Marlene

Useful
June 13, 2018

Best money we've spent!

ASPCA pet insurance has been the best money we've spent this year. After getting our puppy, learning about hunting breeds and building her social skills and immune system through doggie daycare this insurance company has been very supportive with our claims and quick responses!

Insurer: ASPCA

By: Chelsea

Useful
June 13, 2018

Slow claim processing

Very disappointed in the claim processing time - took 12 days- first I was told because it was due to employees given time off- then I was told because of the high dollar amount of claim ($2400) it would take longer because a supervisor had to approve it- I chose this company because they advertised a much faster turnaround time- very frustrating- the claim was fully approved and paid , so I was happy about that but they just didn’t deliver on what they advertised as far as processing time- and I don’t really care what the reason was- in business you don’t make excuses- you deliver

Insurer: Pets Best

By: Kari

Useful
June 13, 2018

Always pay claims quick

Always pay claims quick, great customer service

Insurer: Trupanion

By: Thomas

Useful
June 13, 2018

Claims process was fast

Claims process was fast and easy.

Insurer: Trupanion

By: Cherie

Useful
June 13, 2018

Exceptional customer service

Exceptional customer service, Responsive fair claims process

Insurer: Trupanion

By: Hilarie

Useful

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