Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 13, 2018

Willhelm is doing fine. Hehas an allergen that is bothering him until we isolate the issue.

The response and support from VPI has been very helpful. Processing claims is quick and convenient. Thanks!

Insurer: Nationwide

By: Gary

Useful
June 13, 2018

Great

It was nice not worrying about such a large vet bill. Getting the reimbursement was a great help in taking care of my dog properly.

Insurer: Nationwide

By: Carolyn

Useful
June 13, 2018

Great insurance, quick and efficient

I always know what's going on with my claim and I they never backed out of the coverage, very transparent. I got my dog from a shelter, so I don't know exactly how old he is but he is approx. 10 years old by now and we already went through two main issues: bladder stone removal surgery and he fell off the stairs (so, x-rays, blood work, etc..). While my deductible is pretty high it still worth it.

Insurer: ASPCA

By: Anastasia

Useful
June 13, 2018

Claim paid

This was the first time submitting a claim (or 3) and I was very worried at first about it being denied or taking forever and having to fight with it after all the horror stories I've heard regarding pet insurance, but none of this was the case. Claim was easy to send, paid in a timely manner and eob's/claim progress were easy to follow.

Insurer: Nationwide

By: shayna

Useful
June 13, 2018

So glad I chose Embrace!

I live in a city and state with high veterinary costs, and have two older dogs. Having Embrace has been hugely helpful in containing the costs of our vet bills. My claims are covered promptly, and their customer service reps have worked with me to find ways to reduce my monthly payments by changing deductibles, automatic payments, etc. I'm really happy with Embrace.

Insurer: Embrace

By: Gail

Useful
June 13, 2018

Outstanding

We could not be more thrilled with our choice to cover our dogs through nationwide. The response and turnaround is quick and there have been 0 issues.

Insurer: Nationwide

By: Angela

Useful
June 13, 2018

Detailed and Through!

My Sebastian had to have emergency surgery to remove a gastrointestinal obstruction. I have read how insurance companies can flake out on you when you have to use the purchased policy. I had never dealt with this before however i knew that my baby had to be treated even if i was uncertain of the outcome of reimbursement. Once all visits were completed and final bill was received and paid i sent the claim in for reimbursement. I would say to any owner filing to always send in the medical records from all Dr's as well as itemized billing with paid statements . The way that my Dr. billed was confusing but Nationwide was very patient, they listened and worked through the break down of the bill with me. Nationwide kept their word and was totally on my side and quickly ( Within 30 days) reimbursed according to policy guidelines . I am very happy to have this policy and they have a customer for life, or as long as i can afford it! Hahhahahaha. Thanks a bunch team, you are the best!

Insurer: Nationwide

By: Tony

Useful
June 13, 2018

Absolutely the Best!

I cannot say enough positive things about Nationwide pet insurance. Had it not been for the insurance, I would have had to put my kitty down. From the customer service down to the coverage, I could not have asked for better support. I have been telling all my pet owner friends about this pet insurance because I truly believe you saved my kitty. Thank you!

Insurer: Nationwide

By: Gwen

Useful
June 13, 2018

Avoid the Wellness Care - Overpriced!

Let me start this by saying that overall, I love Nationwide. They've been great every time my pets have needed care. BUT -- the wellness care is not worth the price you pay for it. I was given a "hard sell" pitch when I called in to ask questions. I was not told that the deductible applied to the wellness care. Overall, I spent a great deal more on wellness care than I got out of it, even with a neuter surgery. I've been kicking myself all year for falling for the pitch and dishing out way more money than I should have. I can't wait for renewal to dump that portion of my dog's coverage. That said, if you're just looking for major medical coverage in case of accident or illness, you can't go wrong with Nationwide. Claims are easy to submit and paid relatively quickly. I've never had any problem getting claims paid, either, and I have been a customer for about 10 years.

Insurer: Nationwide

By: Beth

Useful
June 13, 2018

Easy claim filing

I was delighted to know that I could file my claims for Taffy via e-mail and then do a digital transfer of the transaction directly to my bank account. Really quick service that way. Leaves smiles on faces!!!

Insurer: Nationwide

By: John

Useful

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