Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


August 25, 2018

I am very happy to have my dogs insured with Pets Best.

My dog Lola had eye surgery for a mass that showed up on her left eye. She had surgery after the treatment the specialist put her didn't work. The surgery was a success and Lola's eye was saved. I submitted all the paper to Pets Best and it took longer than I expected because they request some more info from the surgeon. After a few months I received several payments including for expenses from the cardiologist that gave the ok for the surgery. I am very pleased with the outcome. the reimbursement I got was as expected. there were a few procedures not covered like dental, but I wasn't expecting this to be covered. the explanation for the deductible and percentage that was not covered was very clear. Overall I am very happy to have not only my dog Lola but also my other dog Tinylu under Pets Best insure. I will recommend this insurance with others. in fact my sister has a new puppy and she will insured that puppy with Pets Best following my recommendation.

Insurer: Pets Best

By: Ana

Useful
August 25, 2018

So happy we have this policy.

Yearly wellness check good coverage great service. So happy we have this policy on our dog. Takes a lot of worry off our minds knowing we can afford the best care for our pet.

Insurer: Pets Best

By: Alice

Useful
August 25, 2018

Pets Best explanations are helpful.

I was able to understand why I was getting separate checks and not one lump sum. The explanations helped a lot.

Insurer: Pets Best

By: Rhea

Useful
August 25, 2018

Doesn't cover preventative care

Not a 10 because Trupanion doesn't cover preventative care, at least in part. I have 3 pups but only one is covered. It would help even if only one was covered.

Insurer: Trupanion

By: Pamela

Useful
August 25, 2018

Knowledgeable agent

Knowledgeable agent who resolved my query promptly. Trupanion offers flexibility in choosing premium and deductible any time during policy coverage. Trupanion is prompt in processing all my claims and informs me readily on additional information regarding my claims.

Insurer: Trupanion

By: Anna

Useful
August 24, 2018

Easy to get your reimbursement through a simple picture!

Our chocolate lab suffered an elbow injury and needed an xray and MRI to diagnose the exact problem. These were both $1000+. We of course went through with the procedures. All we had to do was save the receipt, take a picture using my phone and upload it to the mobile app, and just a few weeks later got a direct deposit to my bank account! Very pleased with the service provided, and how simple it is to get your money.

Insurer: Nationwide

By: Alison

Useful
August 24, 2018

Easy company great coverage

Trupanion coverage is what I wanted for my two dogs. I am able to choose my deductible. I can email my forms and my payment is directly deposited into my bank account.

Insurer: Trupanion

By: Sue

Useful
August 24, 2018

Easy to get your reimbursement through a simple picture!

Our chocolate lab suffered an elbow injury and needed an xray and MRI to diagnose the exact problem. These were both $1000+. We of course went through with the procedures. All we had to do was save the receipt, take a picture using my phone and upload it to the mobile app, and just a few weeks later got a direct deposit to my bank account! Very pleased with the service provided, and how simple it is to get your money.

Insurer: Nationwide

By: Alison

Useful
August 24, 2018

Nationwide pet insurance is always there when I need them.....

Anytime that my pet needs to see a vet and I submit a claim it is always proceesed in a quick and timely manner. I am very pleased with the coverage

Insurer: Nationwide

By: Ron

Useful
August 24, 2018

Highly recommended

The claims were processed in a timely manner, and true to your word, after the deductible, the costs was covered 80%

Insurer: Trupanion

By: Lynn

Useful

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