Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great help
After Harlee has a vet visit when sick, it’s always good to know I have assistance in payment. Nationwide has a great response time once the paperwork is submitted.
Insurer: Nationwide
By: Cindy
Couldn't be Happier
I have had the Whole Pet with Wellness plan for my dog Gracie for about 2 years and I couldn't be happier. Claims are always paid quickly and with direct deposit being available, the funds are in my account in a couple of weeks. This plan covers 90% of the bill, (minus the sales tax) after satisfying a once a year $250 deductible. So many plans exclude exam fees, wellness visits and have per incident deductibles. I am very happy with this plan and the peace of mind it gives me knowing I can always get my dog the best veterinary care that she needs.
Insurer: Nationwide
By: Robin
Lifetime vs Annual
Very displeased with the way deductibles are calculated. Most companies it is annual. This company does lifetime per illness/injury type. They do it as it is more cost effective, they forget to mention "for Them" not the client. I've had Pet insurance from several companies who used the annual method. How Trupanion calculates deductible is lifetime per illness sort of. For instance my dogs have been through Giardia a couple times this year. I've spent over $530 of approved charges on treatments. You'd think after the lifetime for giardia of $200 per pet, I'd be getting money back. Nope Each incident with Giardia starts a new deductible once they are "cured". So I'm paying premiums for insurance I will never get a benefit from. Its about 80-$100 for meds and tests, they don't cover the doctor fees. I had Trupanion recommended but I will now be changing as fast as I can get my dogs on a different companies plan. I would not only not recommend, I would recommend against it. if they use the hey we cured you once, your deductible you will never get any benefit unless there is a serious injust they can't decline for some other reason.
Insurer: Trupanion
By: Greg
Very happy :)
I've had to submit a couple of claims. It's easy. I don't feel like I have to wait forever for reimbursement. The reimbursement is easy. The explanation of claims paid or not is easy to read. I think the price is fair.
Insurer: Nationwide
By: Danielle
Great insurance but too long to get claims filed
Great insurance for your pet wouldn’t have any other I wish it didn’t take so long to get the claims filed
Insurer: Nationwide
By: Alan
Payments are taking too long
I had to resubmit a surgical procedure that was not paid because no one requested the doctors soft notes. I have had to lay out a huge amount of money that is taking too long to reimburse. Up to this point everything was fine.
Insurer: Nationwide
By: Deborah
Awesome
Nationwide is the best pet Insurance hands down. Claims are paid promptly and accurately
Insurer: Nationwide
By: Rhonda
PROFESSIONAL
i AM SO GRATEFUL THAT i PURCHASED THIS PET INSURANCE WHEN i RESCUED ROXIE. Little did I know at the time that she would end up with a couple of health issues. When I've had to file a claim the service people I have spoken to are always helpful, knowledgeable, and professional. They have never let me down.
Insurer: Nationwide
By: PATRICIA
insurance claims
Insurance claims are easy. Customer Service is very good!
Insurer: Nationwide
By: Drucilla
Overall good experience.
Quick turnaround. Like that I can be reimbursed electronically. Would LOVE to be able to submit electronically either via an app or email where I can upload/send digitized receipts. Sending faxes or via postal mail is very dated :(
Insurer: Nationwide
By: Sheila