Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pets Best allowed us to get the necessary care for our boys.
We signed up with Pets Best thinking we'd probably need to make a claim once our boys got older. We thought we were just being proactive for later on in life. We certainly didn't think a year later we'd find ourselves needing life saving emergency surgery for one of them. However, that is exactly what happened and we are so grateful we had Pets Best to help us. The claim process was so simple and straightforward. We were given an estimated timeline and information on what we could expect next after the claim was filled. Within 7 days our reimbursement was deposited into our bank. Knowing that we were able to financially provide the best care available for our boy during his time of crisis was priceless.
Insurer: Pets Best
By: Kyla
The refund was fair
The refund was fair and the people helpful. The only reason I didn't give it a full 10 is because I was told by my vet (who is partnered with Trupanion) that everything was sent. After waiting, I contacted Trupanion and they still needed some paperwork. I would have expected a call or email if something was holding up my claim.
Insurer: Trupanion
By: Daria
Unfortunately I've had to file 4 claims
Unfortunately I've had to file 4 claims. All claims went smoothly. Trupanion has paid what my policy states with no questions asked. They even sent a get well card to my psychotic dog that keeps swallowing rocks no matter what precautions I take! Thank you Trupanion.
Insurer: Trupanion
By: Cynthia
Impressed with quick response.
I was very impressed with the quick response, and also how my claim reimbursement check was sent so quickly. I have told my friends who have pets to go with you!
Insurer: Pets Best
By: Teresa
Easy online claim process.
I took my dog to the emergency vet after he ate two corn cobs. I filed the claim on line. The process was easy. O received payment in a timely manner. I was very pleased.
Insurer: Pets Best
By: Rickie
I wish my own insurance was this easy.
I was easily able to upload my most recent receipt from the vet and Pets Best got back to me with detailed information in a few days time. Everything was clearly explained and thorough. I wish my own insurance was this easy!
Insurer: Pets Best
By: Jessica
Customer service is very friendly
Customer service is very friendly, helpful. Claims are completed and paid out very quickly.. would highly recommend. thanks!
Insurer: Trupanion
By: Anthony
Easy and quick
Easy and quick to make a claim and have it processed.
Insurer: Trupanion
By: Vicki
I took out the insurance as a precaution
I took out the insurance as a precaution on my pet in case of injury. When she got sick, I was in a panic on how to pay for her vet bills. The insurance company was extremely helpful in assisting with the mounting vet surgery bills and treatments. I would recommend pet insurance for any person who has an animal.
Insurer: Trupanion
By: Mona
The instant claims review
The instant claims review at time of hospital/vet visits.
Insurer: Trupanion Canada
By: Chris