Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Policy is misleading
I feel as though I have been mislead. I have had this policy on my dogs for over a year and first time I file a claim it is denied. I am being told that a dog that limped only when getting up for about 5 steps that was diagnosed with arthritis and was given supplements as directed by the veterinarian is the same as the tearing a ligament that needs surgery is a "pre existing" condition. My veterinarian advertised that I call as it is not considered pre-existing. I am still waiting on a return call and a return email that has gone unanswered.
Insurer: Trupanion
By: David
Handled my claim promptly
Handled my claim promptly and as agreed to in our contract. I appreciate Trupanion's prompt response.
Insurer: Trupanion
By: Bill
The claims process is so easy.
The claims process is so easy and the explanations are clear. So nice to know we have this extra protection for our beloved greyhound Louise (Weezy) - she is one of the family.
Insurer: Pets Best
By: Mary
Easy and quick claims process.
I was very happily surprised with how easy and quick the process and payment was! I submitted a claim for reimbursement of cost of vaccinations on Sept. 8 and received payment less than a week later!
Insurer: Pets Best
By: Elizabeth
Filing a claim was easy and quick.
This was my first time filing a claim, and everything was straightforward, quick and easy. So far so good. Thanks!
Insurer: Pets Best
By: Amy
Handled my claim promptly
Handled my claim promptly and as agreed to in our contract. I appreciate Trupanion's prompt response.
Insurer: Trupanion
By: Bill
Trupanion is great!
Trupanion is great! Trupanion pays according to policy with a very fast turnaround time.
Insurer: Trupanion
By: Vadim
Trupanion is simply
Trupanion is simply the BEST! The efficiency with claims is amazing. The coverage is stellar and the service is awesome!
Insurer: Trupanion
By: Rachel
Very quick and easy.
Very quick and easy. Wish the claims had covered more.
Insurer: Trupanion
By: Jessica
Easy to submit claim
Easy to submit claim and receive payment directly into my account. Claims process if fast.
Insurer: Trupanion Canada
By: Diana