Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


September 19, 2018

Better service than my own health insurance

Our 12 year old dog has been diagnosed with bone cancer and her insurance has helped so much. It's quick service and I never thought about having a pet on insurance but has worked out so good for us.

Insurer: ASPCA

By: Susan

Useful
September 19, 2018

Very Good Service

ASPCA provides good service. Claims are processed fast and reinmbursed amounts are in line with plan. I wish the company would recognize long time and multiple pets insurances as the monthly payment is high.

Insurer: ASPCA

By: Victoria

Useful
September 19, 2018

Excellent and Reliable Service

I have had 2 doxies overed under Pet's Best. Our first dog, Buddy, was insured for serveral years until his death in 2012. Our second dog, Jakey, was insured since 2012. Both of my dogs have incurred numerous claims, most unexpected, and I have never been let down by Pet's Best. They have always stepped up and paid the claims that were submitted. The customer service representatives have always been knowledgeable, polite and friendly. I highly recommend this company to any pet owner.

Insurer: Pets Best

By: Roberta

Useful
September 19, 2018

Healthy Paws Pet Insurance is a wonderful pet insurance company

Healthy Paws Pet Insurance processes claims efficiently. With the app, you snap a photo of your bill, and the claims assessors get started shortly after that. The customer service and claims staff are extremely friendly, and it has been a pleasure being insured with them. I have two dogs with Healthy Paws, and I can't recommend them enough.

Insurer: Healthy Paws

By: Chris

Useful
September 19, 2018

Great honest pet insurance company

Our little Bella just had a major health issue that resulted in close to $4,000 worth of medical bills. Healthy Paws responded quickly to claims once submitted and communicated nicely throughout the claim process. We received payment within a week or so and there were no issues. They delivered what they promised and even sent a nice email asking how her recovery was going. I recommend them highly. They are the real deal.

Insurer: Healthy Paws

By: Bob

Useful
September 19, 2018

Very courteous and efficient staff in processing our claim

Very efficient handling of claims. Staff who took my pre-claim was very courteous, helpful and prompt.

Insurer: Embrace

By: Lillie

Useful
September 19, 2018

Impressed with timeliness and professionalism

This is my first experience with pet insurance. I had been on the fence about purchasing it for several years. I wish I had purchased it through Pets Best sooner. It has been a totally easy and pleasant experience from deciding on my coverage options to submitting claims. I’ve even used the live chat with a vet one late night when my dog wasn’t feeling well. What a great service included with my policy! Overall I highly recommend this company.

Insurer: Pets Best

By: Paula

Useful
September 19, 2018

Oustanding and Reliable Service with consistent top notch customer service!

ASPCA provides outstanding and top notch insurance for our two dogs. Every ASPCA representative I've ever spoken to is professional, patient and thorough with me and addresses my concerns or questions to complete satisfaction. Our claims are always reviewed and completed in a timely manner. Getting ASPCA for our two dogs was the best decision our family ever made! Thank you!

Insurer: ASPCA

By: Megan

Useful
September 19, 2018

I am so grateful for Healthy Paws!

I am so grateful for Healthy Paws! When our 9 year old dog, Ruckus, was diagnosed with a large splenic mass, he needed for an urgent same-day surgery to remove it. Healthy Paws not only held up to their promise to reimburse 80% of the bill, they also offered to expedite the reimbursement to relieve any financial stress. Ruckus' surgery was curative and he is back to chasing squirrels! And Healthy Paws reimbursed us in less than a week. We are so grateful and happy with our decision to be a Healthy Paws member!

Insurer: Healthy Paws

By: Sara

Useful
September 19, 2018

AMAZING service!

you need Healthy Paws! they are truly amazing, compassionate and caring. I was referred by a friend and want others to know about them! Great coverage for my pet who would have been unable to get the procedure he needed. Covered at 80% and with direct pay, they were truly a life saver!

Insurer: Healthy Paws

By: Tiana

Useful

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