Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


September 20, 2018

Nationwide Pet Insurance is the most thoughtful and easy insurance I have ever dealt with.

Nationwide is very simple to work with. All forms are online and everything is electronic. They have great explanation of benefits and has covered my baby now for 2 years. This is the best insurance company that I have ever dealt with.

Insurer: Nationwide

By: Rhodora

Useful
September 20, 2018

Exceptional Insurance Product - Embrace Pet Insurance

I've had 2 purebred Boxers insured through Embrace. One, from puppy hood, had multiple "issues" throughout her life. Embrace exceeded our expectations of a Pet Insurer at every step, from claims reimbursement, customer care, calling us (unsolicited) to make us aware of additional coverage items (water therapy) available to us for a particular surgery claim, representatives easily and readily available by phone, claims management and status updates. All told, Embrace reimbursed approximately $8,000 in claims for this little boxer over her lifetime. This is EXACTLY why I have insurance. Not to pay for routine and expected Pet Ownership responsibilities (like annual checkups and shots), but for accidents and serious unforeseen issues. Simply put, Embrace does what it says it will do, and has created a customer focused infrastructure. All the way to the end, Embrace also 'lit a candle' and made a donation to a local Animal Shelter in the name of our beloved little boxer, who said goodbye to us this Summer. I will always have my pets insured through Embrace, and I have and do recommend their Pet Insurance service to all my friends and family.

Insurer: Embrace

By: Natalie

Useful
September 20, 2018

Another positive experience with Embrace

My mixed breed terrier is a little past her first birthday and has treated heartworm disease. She was doing fine and then was sluggish for a couple of days and then collapsed after walking up a flight of stairs. I took her to the nearest animal hospital and she was admitted with severe anemia and low platelets. This appears to have been an immune reaction to the treated heartworm disease. Embrace reviewed the claim in just a couple of days and approved payment of over $2500.00 for hospitalization and treatment almost immediately without any quibbling at all. My experience with Embrace has been and continues to be very positive.

Insurer: Embrace

By: Richard

Useful
Verified September 20, 2018

My First Claim

I signed up for Trupanion on both my dogs when they were puppies. I have had my Red Lab since he was 8 weeks old. He is now 3 years old and had a pretty severe bought with diarrhea recently. It cost me nearly $2000 to treat him. After my $750 deductible was met (I elected for that high of a deductible to keep my monthly payments manageable since I am insuring two dogs), Trupanion paid me back for his treatment costs. I was nervous that my claim would be denied since I had never filed a pet insurance claim before, but the process was simple and painless. It reinforced my confidence that Trupanion will be there for us when we need them.

Insurer: Trupanion

By: Melanie

Useful
Verified September 20, 2018

I highly recommend Trupanion insurance!

Trupanion has been very responsive and willing to help with our costs. We have had the insurance for 3 years and have never used it. Recently, our Rosie was diagnosed with a condition that has required some fairly costly tests and medications. We are so thankful that we have Trupanion to help us with the costs to get Rosie the treatment she needs!

Insurer: Trupanion

By: Julie

Useful
Verified September 20, 2018

Trupanion saved our financial bacon and made dealing with a sick dog more bearable

Our dog has had a number of health issues including an auto-immune disease and 2 ACL surgeries. Having Trupanion allowed us to make treatment choices based on what we and our vet felt was best.

Insurer: Trupanion Canada

By: catherine

Useful
September 20, 2018

Extremely easy

Extremely easy claim process and claim was approved and paid very quickly.

Insurer: Trupanion

By: Stephanie

Useful
September 20, 2018

Fast and efficient

Fast and efficient when getting reimbursed. Just wish exams were covered. Staff are pleasant and informative.

Insurer: Trupanion

By: Krissie

Useful
September 20, 2018

Experience is unbelievable

The experience was unbelievable! The reps were super helpful and quick to respond. My dog was in trouble and bleeding internally and I worried how I was going to pay the vet and then get reimburse since this was all unexpected. They worked with my vet to pay them directly. Trupanion's coverage is amazing. My friend just got a new puppy and I told her to get Trupanion.

Insurer: Trupanion

By: Kathleen

Useful
September 20, 2018

Fast. Efficient.

Fast. Efficient. My dog would not be alive today if it wasn't for Trupanion. Even my vet tells his clients about our story. Max should be in your ad campaigns.

Insurer: Trupanion

By: Susan

Useful

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