Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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PetsBest is literally the BEST!
I’m so thankful that I found petsbest. Not only do they have a wellness plan but they are so fast and efficient on working on claims! Being a busy pet parent and having a pup that has a condition which requires a lot of vet visits and many claims to submit- I know once I submit a claim, it’ll be taken care of in a timely manner. They make it so easy with the app! So appreciative! Thank you guys so much!
Insurer: Pets Best
By: Seika
Great pet insurance
Truly love this insurance company. Super sweet people in customer service and speedy claims processing and reimbursement. Best insurance I ever took out for one of our pets. Thank you.
Insurer: Healthy Paws
By: Simone
Very satisfied
My claim was handled great fast and fair.
Insurer: Pets Best
By: vincent
Very efficient in processing a claim.
Happy with the speed of processing a claim. Explanations of what is covered are easy to understand.Thanks for your help.
Insurer: Pets Plus Us
By: Mary
Great experience
Very quick and easy process.
Insurer: Trupanion
By: Patti
Prompt payment outstanding customer service
great service prompt payment. Figo rates an A+++ in my estimation. I am a medical Dr. and their service is much better than people insurance! Would highly recommend Figo
Insurer: Figo
By: PERRY
Insurance companies for humans could learn a lot from Embrace - outstanding!
I don't know how much more perfect pet insurance could be. All of my experiences with them over 7 years, insuring three dogs, have been remarkable, but the most recent was astonishing. We needed fairly expensive surgery, totaling about $5,000. Within only 1 week, Embrace reimbursed exactly according to the terms of the policy, covering every one of many different surgical line items in full. Their communication at every step of the process is excellent, with an almost immediate email to say they have received the claim and then very quick and fully transparent follow-up. I did extensive research on all available options before selecting Embrace. While it is very slightly more expensive than many others, it is so worth it. Strongly recommend!
Insurer: Embrace
By: Kyle
This company is a sham - don’t trust them
My Persian kitty had asthma, and we had a series of hospital visits. We have had Trupanion for several years, and have been paying the premium faithfully for both of our cats before our kitty got diagnosed with asthma. Our vet at Adobe and South Bay Animal Hospital submitted our very first invoices, and Trupanion denied all claims. No explanation offered. These people are crooks, and I highly recommend you don’t use them. We are now in the process of hiring an attorney to recover the amount of the claims. Just not worth dealing with this company. Stay away. I’m going to submit this review everywhere I can to help people be better informed of this fraudulent company that feeds on our live for our pets.
Insurer: Trupanion
By: John
Always a fight
They have really gone down hill in the last few years. Signed my dog up first year was 80$/mo by the time his second birthday came around it was $185/mo. Called and was told it was inflationary. Wow funny how my vet’s fees haven’t gone up 235%. Guess the new underwriter needs to recoup from my wallet. Every claim I made they refused at first. Vet constantly argued On the phone with them to get some coverage for a 30$ bottle of pills or ointment for an eye infection. Very disappointed and switched companies. Better coverage for half the price. Save yourself the hassle.
Insurer: Trupanion Canada
By: Mike
I'll be your customer forever! Thank you Healthy Paws for being there for me!
I can't speak more highly about my experience with Healthy Paws. I must say, when I first got my french bulldog Phoebe - I was warned about the health issues that can come with frenchies. I researched absolutely every pet insurance company for weeks and finally I took a leap of faith with Healthy Paws due to their great representative who walked me through the benefits one by one and made me feel most at ease, and I am BEYOND happy that I moved forward with them. First off - the customer service is extraordinary. Everyone is always so willing to help, says how cute Phoebe is from the profile picture and ask how she's doing and truly care (you can just hear it in their voice, amazing hires!) - they are very helpful, and expedite claims whenever I need (although out of the box they already process them rather quickly, within 1-2 days). I just can't believe how lucky I am for choosing them. Phoebe had to get a surgery for her vulva that was going to cost a lot. I spoke to Healthy Paws beforehand and they worked with my vet to ensure they could cover everything. The day of the surgery, I paid the bill, submitted to Healthy Paws, and made the call - within 5 minutes, my claim was accepted and fully processed - and they reimbursed 90% of everything. I just couldn't believe how simple this was to do, no matter how large the cost of the claim. They look out for you and this feeling I have never gotten from any insurance company in the past. For anyone living in NYC with expensive vet bills - you can trust Healthy Paws! I've never written a review like this before, but after the experience I've had working with them for 6 months now - I just feel I owe them this much. Thank you so much Healthy Paws Team for being comforting and simply amazing all around - keep up the great work! I'll be your customer for life.
Insurer: Healthy Paws
By: Alexander