Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Best investment ever
Awesome pet insurance, easy claim processing and fast payment, customer service is great and the terms you pick are exactly what you get, no hidden exclusions. For my English Bulldog no breed related issues are considered pre-existency, and as long as the condition wasn’t present when you get the policy it will be covered. I have 90% reimbursement with a $200 deductible and with a recent trip to the ER it allowed me to be only concerned about my dog. I can’t say enough good things about this company
Insurer: Healthy Paws
By: Natalia
GREAT to have pet insurance -
claim well handled- could have been processed faster
Insurer: Nationwide
By: William
Will find any reason not to pay!
My experience with Embrace has been nothing but frustration up until this point. They have denied every claim that is for any substantial amount of money and indicate it is all not covered because of pre-existing conditions, when in fact, surgery needed to be done to determine what the real issue was. They don't care and seem to be classifying EVERYTHING as a bladder infection! I am currently in an appeal with them, but I am not optimistic. Buyer beware, if you take your pet in for a wellness check, pray they do not find any type of infection within the first 2 weeks or Embrace with NOT cover ANY subsequent treatments!!
Insurer: Embrace
By: Robin
Great service and coverage!
My dog had several illnesses in her first year of life and Nationwide has been fantastic. They are prompt, efficient, and hold true to the coverage I obtained.
Insurer: Nationwide
By: Anne
Nationwide changed coverage that I specifically checked when I enrolled my dog 7 years ago.
I have a large mixed breed dog. When I got him as a puppy, I double and triple checked that hip dysplasia and ACL surgery were covered. They were. Now, however, hip dysplasia is not covered and ACL has limited coverage. Fortunately my dog doesn't have either of these, but now that he is older and has preconditions, changing insurance companies is not feasible. Also, Nationwide never contacted me about the changes in coverage. I was reading the booklet that came with my new yearly policy and discovered it for myself. It is also confusing about what and how much they cover for cancer treatments. I am a little concerned about posting this because of repercussions. But Nationwide has paid in a timely manner and been very helpful with his other issues.
Insurer: Nationwide
By: Karen
Keep up the good work - it's a pleasure to deal with ASPCA pet ins. I always recommend you.
I am happy to have the pet insurance. Although I have the mid-range plan, it is very comprehensive, especially when my dog needed leg surgery. It covered a variety of things necessary to be paid: testing, consultation with the surgeon, the surgery, therapy. Thank you for all of your help. best, Kathy and Milo
Insurer: ASPCA
By: Kathleen
We feel well loved and cared for 😊
Sabi is having his share of woes— chronic kidney disease, pyelonephritis (a nasty kidney infection), and an obstructed urethra. He has a great attitude about this whole business. I am thankful that VPI can help offset the vet expenses. The coverage has been very worthwhile.
Insurer: Nationwide
By: Margie
Easy claim process and timely payments
Very easy to file claims via email. Payments are typically processed in a few days.
Insurer: Nationwide
By: Cren
Excellent Serviceing of claims and reasonable rates for insurance
Have two dogs enrolled with Nationwide Ins. Excellent servicing of claims submitted for the past five years for one dog and three years for the other. Never had a dispute on any claim submitted as the reason for any decision is on the form and after review of the policy always in accord with the policy. If you ever have any questions just call and a well qualified associate is ready to be of assistance. I do recommend Nationwide for assisting in keeping my dogs in the best of health.
Insurer: Nationwide
By: John
I Wouldn't Be Without Nationwide Pet Insurance!
My Rottweiler Sophie tore both her ACL's which could have been a catastrophic expense but instead turned out to be fully covered after she met her deductible. It was a very involved surgery that required a long recovery for her. During her recovery, I could totally focus on her because I didn't have to worry about paying a loan for her surgery as it was taken care of by VPI. I would never have a pet without having coverage!
Insurer: Nationwide
By: Debbie