Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


October 18, 2018

Wonderful, compassionate service personnel

I’m fortunate that my 110 pound dog is generally quite healthy. But when those other times happen...it is great to know that ASPCA pet Insurance is there to help with the bills. On the most recent claim my dog had a stomach virus that just wouldn’t go away. The vet needed to run some tests and prescribe medication and see him for a recheck. Fortunately, Bailey has recovered and is doing fine AND the pet insurance reimbursed me fairly. They even called a few weeks later to see how both of us were doing! Five years ago he inhaled an acorn that lodged in his trachea. We almost lost him because neither the regular vet or the emergency vet could get it out. Our pup was in critical condition being kept alive by machines until a specialist was able to remove the acorn after several attempts. Bailey fully recovered and ASPCA pet insurance came through to keep this $6,200 bill from being such a big financial hit for us. And yes, they followed up a couple of times to check on his progress and to see if they could be of any help! The service reps are professional, kind, caring and supportive.

Insurer: ASPCA

By: Elaine

Useful
October 18, 2018

Great and fast service!

I am very happy with Nationwide. I was initially upset about the increase in premium, but I really can’t complain. They process claims and administer refunds quickly. Bruiser suddenly tore his ACL and will require surgery. They have paid for their share all of the diagnostics without issue and I am confident that his surgery will be handled the same way.

Insurer: Nationwide

By: Cynthia

Useful
October 18, 2018

Good medical claim coverage including routine checkups, medication, and emergency.

Nationwide pet insurance provides complete coverage including routine checkups, medication, and emergency coverage. Claims staff are thorough when processing your claims. When claims require additional explanation or documentation, claims are reviewed timely. Processing would be even better if the claims staff either reviews the history of the client before completing or have a way to make specific needs or exceptions to normal claims processing available to future claims so client doesn't have to repetitively provide information or copies of paperwork already provided.

Insurer: Nationwide

By: Patrick

Useful
October 18, 2018

Best Insurance Ever!

I think it's great that Nationwide has helped me with my pets. When your pet needs surgery or has an illness, sometimes you just don't have the money to take care of them the way you would. Nationwide really helps with that. I feel more comfortable that I can give my fur babies the best possible care they deserve! I have two dogs. One has allergies and the other got a parasite from drinking water in the park. I'm still waiting for Nationwide to get back with me regarding the parasite, but the allergy was taken care of. It's very comforting to know that others care.

Insurer: Nationwide

By: Maria

Useful
October 18, 2018

Having this insurance takes away a major stressor when a pet has a strange and chronic immune system illness

I cannot possibly explain how having Nationwide Insurance has saved the life of our 5 yr old Cocker Spaniel. With 3 surgeries since January, we would not been able to finacially handle that and would have had to resort to premature euthanasia to relieve Cassie of her pain. I hate to even have to admit that, but we just don't have that kind of disposable income to handled the expenses. She will be having routine exams while on her extended course of steriods. My recommendation to every pet owner is to have Nationwide Insurance (the comprehensive plan). We never expected that such a young dog would have a serious and likely a lifeling illness that will require more than just yearly visits and preventative meds. It breaks my heart to even imagine that I would not been able to agree to these surgeries without the security of Nationwide. In 30 years of having pets, not one of them had a serious, but manageable disease process like Cassie has. All our other animals lived a great and long life and died peacefully very soon after a diagnosis of cancer. This is our first experience with a pet so young; too young to be assisted to doggy heaven. I already tell all my friends with pets that they NEED to get Nationwide insurance.

Insurer: Nationwide

By: Donna

Useful
Verified October 18, 2018

Great dog insuance the best

Very very happy with Trupanion best insuance I have ever used they are prompt with claims

Insurer: Trupanion

By: Suzi

Useful
October 18, 2018

Beyond pleased!

I purchased this policy for my new pup based on past experience. My last dog had diabetes and had cataract surgery which ended up costing me a considerable amount of money. I love my pets and will do whatever is necessary for their health. After I got Fiona, I decided to look into pet insurance and Nationwide was offered by my employer. I have submitted 2 claims so far for general well visits and have been reimbursed by direct deposit, which I love!. The transaction was swift and customer service excellent. I highly recommend Nationwide Pet insurance!

Insurer: Nationwide

By: Lori

Useful
October 18, 2018

Excellent all around

Nationwide is awesome no questions asked. Their policy is direct and states what they cover and don't cover. My dog Karma has had some major surgery this past year and we submitted our claim. Nationwide reviewed and completed their process in a timely manner. She got sick a few months after and I also submitted the claim. We didn't get a lot back because a new year started, but they were able to explain. I didn't realize the renewal date and they pointed it out. I now have two pets covered under the insurance. I would recommend pet insurance because our pets are like us. We never know when we get sick or need a medical procedure. Well worth it.

Insurer: Nationwide

By: Sanya

Useful
October 18, 2018

Fast and pain free reimbursement!

We had to take our Frenchie to the vet for allergy testing. Nationwide was very quick to process the claim and within 10 days the money was in our account! Thank you so much Nationwide!!!

Insurer: Nationwide

By: Christopher

Useful
October 18, 2018

Great Company to work with.

I have had many claims this past year for my little guy. This past year is the only time I have had to use the insurance. Nationwide has done a great job in paying all the claims, which have been many, during the 2017 - 2018 year. They paid for services that I was not even aware that they would pay for. This company has helped me to maintain my little guy's quality of heath during his golden years. I could not ask for better service from them. All of my claims were reimbursed within about 2 weeks.

Insurer: Nationwide

By: Kate

Useful

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