Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


November 12, 2018

Immense Help

Our poor girl has been through the ringer in just 6 short months. She has had to have 2 emergency spinal disc surgeries and Nationwide has been immensely helpful with regard to being fair with her coverage. They covered in full her CT scans and up to our limit after that. Every time I have spoken to a customer service rep, they are kind and helpful. I like that you have the option for direct deposit too once your claim has been paid! Expedites the process a bit, as it's a pretty slow one to begin with. Would most certainly recommend this company for your pets needs.

Insurer: Nationwide

By: Bobbi

Useful
November 12, 2018

Really happy with Nationwide

We have been extremely happy with Nationwide’s coverage. I tell everyone asking for pet insurance (friends and the GSMD FB page) to go with Nationwide. Thank you for your concern regarding Grace, she had a bad strain but has recovered 100%; because I knew I could treat her immediately due to Nationwide covering her care.

Insurer: Nationwide

By: Jamie

Useful
November 12, 2018

Great Coverage, Slowing Response Times

I’m very happy with my coverage and the costs for insurance vs what we get for it, so far we have had a great return on it and recommend it to every pet owner we know. Having said that, claim response times slowed from 2 weeks to 1 month on average (which they are allowed to take 30 days)

Insurer: Nationwide

By: Jake

Useful
November 12, 2018

Fantastic customer service and experience

Nationwide has been a great support for us with our dog. We have encountered some unexpected expenses with her and having the insurance has meant a lot to us. Auto-pay on the premiums make it easy to do, claims are easy to submit and payments are made promptly with no questions asked. Great service and great peace of mind for pet owners. We highly recommend!

Insurer: Nationwide

By: Suzanne

Useful
November 12, 2018

Excellent and Quick Response from Nationwide Pet Insurance

We have invested in Nationwide Pet Insurance for our rescue Maltese/Dachshund for 18-months. Once the deductible is covered, the response from Nationwide has been impressive. Our veterinarian files a claim for us, Nationwide notifies us of receipt of the claim and then let's us know the payment details. The checks arrive quite soon after treatment. We are grateful and impressed.

Insurer: Nationwide

By: Richard

Useful
November 12, 2018

Excellent and Quick Response from Nationwide Pet Insurance

We have invested in Nationwide Pet Insurance for our rescue Maltese/Dachshund for 18-months. Once the deductible is covered, the response from Nationwide has been impressive. Our veterinarian files a claim for us, Nationwide notifies us of receipt of the claim and then let's us know the payment details. The checks arrive quite soon after treatment. We are grateful and impressed.

Insurer: Nationwide

By: Richard

Useful
November 12, 2018

Easy to file a claim

The claim process is straightforward. The explanation of what is covered is simple. When a charge is not reimbursed, the reason why is stated clearly.

Insurer: Nationwide

By: Heidi

Useful
November 12, 2018

Having insurance has saved our dogs life!

Without this insurance I don't thing our baby would be alive today. She has has to have major surgery requiring a neurosurgeon, MRI, and follow up visits, as well as extensive dental surgery as well. All things we would not be able to afford if it weren't for this insurance. We appreciate you for for helping our baby Gürl lead a happy healthy life.

Insurer: Nationwide

By: Melanie

Useful
November 12, 2018

Extremely happy with this insurance plan!

Super easy to submit claims, never had any issues. Love this pet insurance!

Insurer: Nationwide

By: Erica

Useful
November 12, 2018

Wouldn’t go without it!

I’ve had Nationwide (VPI) for several of our dogs. Without it we would have had a financial burden. When nationwide says they’re on your side they mean it. Not just a slogan - it’s what they live by. Customer service is always good, claims are generally paid in a timely and accurate way. I’d give them a higher rating if I could.

Insurer: Nationwide

By: Sylvia

Useful

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