Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


November 13, 2018

Always have been timely and fair

Always have been timely and fair in processing claims.

Insurer: Trupanion

By: Frances

Useful
November 13, 2018

It's been seemingly painless

It's been seemingly painless to submit claims and the communication is great!

Insurer: Trupanion

By: Laurel

Useful
November 13, 2018

Easy to file a claim

Easy to file a claim, quick response, no hoops to jump through to get reimbursed.

Insurer: Trupanion

By: Jan

Useful
November 13, 2018

FILING A CLAIM HAS BEEN EASY

FILING A CLAIM HAS BEEN EASY AND COVERAGE EQUALLY AS EASY. WE ARE THANKFUL FOR THIS COVERAGE.

Insurer: Trupanion

By: Lorrie

Useful
November 13, 2018

Can't believe the fast processing time

It was a total breeze, can't believe how fast your processing my claim was. I am very happy with my decision to have you as my pets insurance company

Insurer: Pets Best

By: Mark

Useful
November 13, 2018

Very responsive and quick

Pets Best has always been very responsive and quick to pay claims for all of our pets' needs. We've been very happy with our coverage!

Insurer: Pets Best

By: Karen

Useful
November 13, 2018

Next day claim payment

Khaleesi had an emergency vet visit Sunday...she was in pain and it was a horrible 5 hours for all of us. I submitted my claim by fax Monday morning and a check was deposited in my account by Tuesday!!! Really!! I tell everyone about Pets's Best..it's one of the best decisions I have every made with our baby girl.

Insurer: Pets Best

By: Barbara

Useful
November 13, 2018

Pleased with entire claims process

Earlier this year I was finally able to get coverage for my cat, Archer. I was more interested in long term protection for him just in case of a more serious situation arising in regards to his health. I asked his vet who they would recommend for this and was immediately told PB. They told me this was due to the fact that in their experience PB was always fair and punctual when it came to handling claims. Archer had his basic annual exam (no labs this time) and immediately after filing the claim I was notified of an expected time window for the claim to be reviewed. And in 48 hours PB had let me know that the claim had been processed and a check was in the mail and would reach me in 3-5 days. I was very pleased with how succinctly the entire claims process was. Thank you PB for doing exactly what you said you would, how you said you would. It doesn't feel like you can rely on companies to do that nowadays. Archer and I thank you.

Insurer: Pets Best

By: Chris

Useful
November 13, 2018

Efficient with claims

I love the efficiency on the claims, I think if Trupanion has an incident the exam fee should be included in it. I am not thrilled with the premium going up every year. its creeping up there. I 'might have to cancel the insurance if it keeps going up. I cannot afford it

Insurer: Trupanion

By: anja

Useful
November 13, 2018

I love Trupanion

I love Trupanion and have already recommended it to hundreds of people. The customer service is great and the claims processing is very fast and easy. They are the best

Insurer: Trupanion

By: Pam

Useful

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