Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


December 13, 2018

I have been happy

I have been happy with the coverage in the past but this year the premiums have gone up approximately 20% for both cats bringing it up to $102/month. This has resulted in me cancelling one of the coverages and I may increase the deductible with the other cat in the following month. Financial hardship is not the issue. I just think its getting expensive considering there have been very few claims. One of my friends stated its more than what she pays for medical premiums for herself. That is the main reason for my middle-of-the road recommendation above.

Insurer: Trupanion

By: Ellen

Useful
December 13, 2018

Significant annual increases in monthly premium

Significant annual increases in monthly premium, far-reaching excuses for denial of coverage on certain things, and extensive waiting periods of claim reviews makes it unlikely I will recommend trupanion to anyone.

Insurer: Trupanion

By: Rebecca

Useful
December 13, 2018

Pleasure to deal with Trupanion

it is always a pleasure to deal with Trupanion, even when I have a claim. They have the best people on the phones, who truly care about their interaction with me.

Insurer: Trupanion

By: Nancy

Useful
December 13, 2018

Extremely easy process

The claims process was extremely easy! I wish my health insurance was this easy! Thanks!

Insurer: Pets Best

By: Preston

Useful
December 13, 2018

Best in the business

The claims process and the payout process are the best in the business. I find the things that are/aren't covered a little frustrating, but overall, we love our insurance. I found that not covering his tooth extraction was quite frustrating as it happened on the 14th day of his insurance being active. But mostly, thank you for helping us find a manageable way to help keep our favorite family member safe and healthy.

Insurer: Pets Best

By: Amber

Useful
December 13, 2018

PetsBest is great

PetsBest has been great to work with. The claims (3 during the past 3months) were easy to file , paid promptly, and with an easy to understand EOB (explanation of benefits). I worked with another highly rated insurance company of few years ago with a different pet. I will just say that it was not a pleasant experience. I will always insure my pets with PetsBest due to the way this company handles claim. Very reliable, honest company.

Insurer: Pets Best

By: Rebecca

Useful
December 13, 2018

Always a great experience

Always a great experience dealing with Trupanion. Direct billing makes it much easier than it used to be to claim.

Insurer: Trupanion

By: Kathy

Useful
December 13, 2018

Always pleasant

Always pleasant to talk to and claims are handled easily and quickly.

Insurer: Trupanion

By: Anita

Useful
December 13, 2018

Amazing!

Amazing! Everyone I speak to is extremely helpful. The claim was processed quickly and to my satisfaction. I have been telling everyone of my friends with pets how great they are.

Insurer: Trupanion

By: Nancy

Useful
December 13, 2018

Claims paid in a timely matter.

Claims paid in a timely matter. Representatives always pleasant and helpful

Insurer: Trupanion

By: Joan

Useful

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