Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I am thankful for Pet insurance but one has to be very vigilant when it comes to the results of your claim and how it is reviewed. How I place a claim for a roken bone that had surgery with pin and wire inserted comes back as a primary diagnosis being a splint! is beyond me.... I had to resend a request for further review and am awaiting the proper diagnosis and more claim money for such an expensive surgery. Generally , Nationwide pet insurance is fair but be observant and know what should be covered and amounts. read the contract....
Insurer: Nationwide
By: pat
Nationwide makes it very easy to submit claims and is very timely in paying the claim.
Nationwide makes it very easy to submit claims. The review of the claim is very time efficient. Claim payments can be done electronically with in a couple of days of review of the claim. They make it easy for people with busy lives!
Insurer: Nationwide
By: Michael
This is the best pet insurance we have ever owned, strongly recommend them.
We have had other insurance in the past, but Nationwide Pet Insurance has been outstanding. They are always there when you need them. Hunter was attacked by a forked horn buck in the yard, he was cut up pretty bad. Thanks to the insurance, most of the vet bills were covered thankfully!!
Insurer: Nationwide
By: Kindra
Prompt and Exceeded My Expectations of an Insurance Company
As a puppy Quinn has probably had more claims than he will have for the next 5 years. Nationwide has been prompt with the payments and with no issues. I am so glad that I covered him when I adopted him at 4 months. He had a persistent ear problem that would not seem to go away which meant a number of claims were submitted. The Vet was able to diagnose his ear issues as an allergy to poultry products.
Insurer: Nationwide
By: Sharon
Better than human insurance!
Easy to submit claims - prompt reimbursement. Customer for over 10 years. Can’t imagine having a beloved pet as a family member without this coverage.
Insurer: Nationwide
By: Jennifer
We were pleasantly surprised.
This is our first experience with pet insurance and we were pleasantly surprised at the prompt response and the payments approved.
Insurer: Nationwide
By: Barbara
The claim was paid fairly but the processing time is slow
This is a good company and they pay fairly but it should not take over a month to process a claim
Insurer: Nationwide
By: Richard
Takes a long time to get payment from you!!
I have been with VPI for 11 years with my two cats. Prior to you taking over the program, my re-imbursement was within a few days. With you, it is always close to a month. Also, Dolly is in need of I 131 Iodine treatment, as she is allergic to the medication. When I called to verify that VPI would pay $425, the agent was less than helpful. I am still wondering how the policy works, and I don't think that is fair to me. Our human health has pre-approval--why couldn't she just tell me that $425 would be paid or not. It's not going to affect my decision to do the 131 treatment. I enjoy having the pet insurance, however, I think you could have better customer service. And, I would recommend you to people, as I am not aware of any competition you may have. It comes in handy when something goes wrong with your pet!
Insurer: Nationwide
By: nancy
Took longer to pay claim
Took longer than usual to pay claim. In the past, it has been less than 10 days. This time, it was 30 days. Otherwise, service was great.
Insurer: Nationwide
By:
Excellent service. Recommend highly :)
I am delighted with the professionalism and responsiveness of ASPCA in handling claims, both substantial amounts and smaller claims.. They processed my claims promptly and efficiently (I submitted them online) and was also impressed with their concern with how my pet was doing (following up with phone calls to check in). I recommend them very highly.
Insurer: ASPCA
By: Sameetah