Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,657 total
Other Categories
Very quick
It is always very quickly to process claims with Trupanion plus the customer service aisle awesome.
Insurer: Trupanion
By: Anneliese
I never have a difficult time
I never have a difficult time submitting my claims and getting reimbursed
Insurer: Trupanion
By: Debbie
It was really easy.
It was really easy. I procrastinated a lot in turning in my claim thinking it was going to be a longer process than it actually was and the return was deposited into my account fairly quickly. Being able to scan the invoice was great.
Insurer: Trupanion
By: Drew
Thank you to Trupanion
My Henry passed away last week. We rescued him from a shelter three years ago. Even not knowing his history we received insurance for him. Unfortunately shortly after we adopted him we found out that he had serious issues. There were some issues not covered but overall we were quite pleased with the care we got from trupanion. Thank you for your support the past three years
Insurer: Trupanion
By: Lynne
very fast response!
Submitted a claim and had very fast response time!
Insurer: Trupanion
By: Doris
The claim process was easy
The claim process was very easy and the turn around time very quick. This has been an on-going injury and we appreciate your continued help in this claim.
Insurer: Trupanion
By: Cassie
The claims process was never difficult
The claims process was never difficult, but has improved so much that it is practically effortless.
Insurer: Trupanion
By: John
Trupanion has been fabulous
Trupanion has been fabulous to deal with. Our dog Hawzel has had many ailments in his first few years of life and Trupanion has helped us with the financial strains this can cause without insurance. Anytime we are in the dog park talking to other owners, we share our experiences and ask if they have pet insurance. Always recommend Trupanion. Thank you so much.
Insurer: Trupanion
By: Lisa
We have had Trupanion for 10 years
When ever we have had made a claim it is been dealt with very efficiently and quick. We usually get our check within a week. We have had Trupanion for 10 years.
Insurer: Trupanion
By: Donna
Compassion during a very stressful time
I've had insurance with Pets Best for the last 11 years. While I've had a few claims over the years, it wasn't until last year when I fully recognized and appreciated how wonderful Pets Best is to work with! My 10 year Golden Doodle, Dempsey, had major surgery to remove cancer from his hip and had some subsequent issues during the recovery. The claims were highly involved and somewhat complicated. Each time I had questions or needed assistance with follow up the person on the other line was patient and showed compassion during a very stressful time. They truly understand that for most of us, our animals are our children and feeling their compassion made a very difficult situation easier to navigate. Most recently, Dempsey began to cough suddenly and it only progressed to the point I ended up taking him to the emergency vet at 4:00am. X-rays and tests determined he had sever pneumonia. After spending the night at the emergency vet on fluids, he was able to return home to recover. Within days of submitting the latest claim I received notice that it was processed. I can't recommend Pets Best enough and am eager to recommend them every chance I get! The ease of submission, the prompt turn around and the compassionate voice on the other line make for a great experience every time.
Insurer: Pets Best
By: Erin