Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


December 23, 2018

I was so surprised at how quickly my claim was processed!

I had to use my insurance for the first time. It was so easy. All I had to do was upload a photo of the bill. It was processed in 1 day and the payment was deposited right into my account.

Insurer: Pets Best

By: Jodi

Useful
December 23, 2018

Embrace the no BS insurance

I have the accident, illness plan. I have used it 3 times. It sure helps when you get the vet bills. If you have a dog I highly recommend Embrace. You think you don't need it till you need it.

Insurer: Embrace

By: Robert

Useful
December 23, 2018

I recommend Trupanion to all my friends and family

Our young and previously healthy aussie somehow got AKI and we ended up being referred to the top vet dialysis hospital in the southeast at University of Florida. We were told it could save his life, but would be prohibitively expensive for us as a family. Once we confirmed his chances of survival with good quality of life would be possible, we had to decide between paying for it or putting down our beautiful dog. I called Trupanion there in the hospital on a Sunday and they confirmed it would be covered and we even got an email that day to confirm. Now that our dog is back home with us for Christmas a slowly improving, we are also greatly relieved that our massive claim has been paid according to the policy and additional charges relating to his condition should be paid as well. I wish human insurance was this good - and this fast!! The best part is that every single person I spoke with or chatted online with at Trupanion was kind, able to help me with all my questions and compassionate. I have already recommended Trupanion to all of my friends.

Insurer: Trupanion

By: Stephanie

Useful
December 23, 2018

it was very easy

it was very easy to send in my claims forms, they sent emails for each claim with explanation of what was covered, what wasn t, what was applied to my deductible and how much I would receive back. That s very helpful! I received my checks very quickly. Thanks

Insurer: Trupanion

By: Karen

Useful
December 23, 2018

My experience was seamless

My experience was seamless and I received a claim check within 2 weeks of my dog s procedure. Also, the vet s office is a great help as they handle the submission same day as the procedure and right from the office.

Insurer: Trupanion

By: Michael

Useful
December 23, 2018

Very grateful our vet recommended Trupanion

Our puppy was not a healthy one for the first year and a half. She was constantly experiencing diarrhea and urinary tract infections. She was constantly on antibiotics and having visits with the vet. During that time period, Trupanion paid over $2000.00 for our bills. I don't know what we would have done without them. Belle s health has stabilized through diet and probiotics, the probiotics still being financially supported by Trupanion. Communication either written or on the phone is always a positive and supportive experience. I am very grateful that our vet recommended Trupanion when we first took Belle in when she was ten weeks old. Trupanion has been a lifesaver.

Insurer: Trupanion

By: Marianne

Useful
December 23, 2018

Prompt and correct coverage

Prompt and correct coverage of all sent claims.

Insurer: Trupanion

By: Cristina

Useful
December 23, 2018

So quick processing our claims.

So quick processing our claims. Definitely will use again for our next fur baby.

Insurer: Trupanion

By: Jenifer

Useful
December 23, 2018

trupanion was great

trupanion was great in helping to cover the costs of my dog s TLPO. 90 of a $6080 bill. It would have sunk me financially and my dog would have suffered for a lot longer if I didn't have pet insurance.

Insurer: Trupanion

By: Andrea

Useful
December 23, 2018

When our puppy got really sick

When our puppy got really sick, the hospital dealt directly with Trupanion, and we didn't need to worry about submitting the first invoice. We Don't want to think about how we would have managed the hospital bill without the help of Trupanion. And when you are worried about your sick pet, you Don't want to worry about making a decision based on finances. We submitted our other invoices, it was super easy. The staff was very helpful when we had questions. I recommend Trupanion to anyone who loves their pet!

Insurer: Trupanion

By: Marie-France

Useful

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