Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


December 27, 2018

Pleased with Embrace Pet Insurance

I have had Embrace for almost 2 years for both of my dogs and have been very pleased. All of my claims have been processed promptly and their customer service is superb.

Insurer: Embrace

By: Diane

Useful
December 27, 2018

Excellent

Decent claims response, but within disclosed time period. No hassles. Excellent service.

Insurer: Nationwide

By: David

Useful
December 27, 2018

Claims take a bit long to process

I am pleased with the benefits and customer care. My only minor complaint is that most if not all of my claims have taken the maximum 30 days to pay out. I wish there was a quicker turn around.

Insurer: Nationwide

By: Maria

Useful
December 27, 2018

Love Nationwide Pet Insurance

We have loved having pet insurance. The peace of mind knowing our pets are covered just like we are when they go to the vet gives us comfort. I only wish we didn't have to file claims and that vets would take the pet insurance at the time of the visit.

Insurer: Nationwide

By: Salli

Useful
December 27, 2018

BEST DECISION EVER!

After my two aging dogs passed away, we decided to get a puppy. We did not have insurance on the previous two dogs because they were old and we knew that if they contracted anything we weren't going to go to any extreme measures, but just let them pass naturally. But when we got the new puppy I knew that because he was so young, we would want to do whatever it took to take care of his health. We heard rumors of other dogs having cancer or ACL issues and how expensive it can be. So I took out insurance on the new puppy, knowing I would not likely ever use it. When Charlie was 1.5 years old, he started looking really sick. We took him to the vet but they didn't know what it was and wanted to wait it out. We did for a few days but he was obviously deteriorating before our eyes and he could not open his jaw. He was in obvious pain. So we went to a 24 hour vet hospital who had a great reputation for skilled vets. They didn't know what it was at first either and kept him overnight doing test after test. The entire thing cost $2,000!!! Finally they diagnosed Masticatory Muscle Myositis (MMM), an autoimmune disease that was basically attacking the muscles in his face. He was put on medication and has made a full recovery. However, we now have to wean him off the meds and see if he stays in remission. All this requires specialist vet visits (internal medicine doc) every few weeks at around $300 a pop! All this was covered by the insurance. Not only that, but they called me to see if my dog was ok. Their claim processing online is a snap too - they have a better web site than my health insurance - UHC. This is a GREAT way to spend money if you love your pet - get this insurance! If you don't need it ever, consider yourself lucky, but if you do need it, you will REALLY need it like I do.

Insurer: ASPCA

By: Carolyn

Useful
December 27, 2018

EXCELLENT COMPANY

Developing a relationship with HealthyPaws for our two labs, 2 and 10 yrs. old, has been one of the best decisions we ever made! I have NEVER experienced such gracious and professional interactions with providers! And their kindness, interest, patience, and attention to detail is beyond words. The efficiency of processing claims is excellent. We are so grateful for HealthyPaws.

Insurer: Healthy Paws

By: MF

Useful
December 27, 2018

They are fantastic.

I have had to use them two times this year and each time they were fantastic. What is really impressive is the speed they took care of my claims.

Insurer: Embrace

By: Joseph

Useful
December 27, 2018

The claims process was so easy

The claims process was so easy! I'm very satisfied with everything and I'm glad that I chose Pets Best as my insurance carrier for our fur baby.

Insurer: Pets Best

By: Joseph

Useful
December 27, 2018

Extremely easy

Extremely easy as we have had insurance for our girl since she was a puppy.

Insurer: Trupanion

By: Lona

Useful
December 27, 2018

Trupanion has been our savior

I have 4 kitties insured with Trupanion. Magic has been very sick this year and will need to be on medication the rest of her life. Trupanion has been our savior at paying the bills for our precious kitty, Magic.

Insurer: Trupanion

By: Jeannine

Useful

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