Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


December 27, 2018

Healthy Paws Pet Insurance Rocks!

Healthy Paws has been a life saver for my French Bulldog. He’s had two major surgeries, one at 1 year old and one at 6 years old. He’s also got terrible allergies, which are always changing. Over the past 6 years, Healthy Paws has made all of these conditions financially possible for us to manage. Submitting claims online is user friendly. Completed claims take only a few days to receive and then the check arrives right after. I sincerely believe the monthly price is valuable for the service they offer. We have never had a problem with the company, and in fact, they even checked in on our frenchie after his surgery. I highly recommend Healthy Paws.

Insurer: Healthy Paws

By: Briana

Useful
December 27, 2018

Awesome superior customer service

Friendly knowledgeable customer service with excellent response time, overall I have been a customer for 4 years and my claims have been handled well.

Insurer: Pets Best

By: Paul

Useful
December 27, 2018

Awesome superior customer service

Friendly knowledgeable customer service with excellent response time, overall I have been a customer for 4 years and my claims have been handled well.

Insurer: Pets Best

By: Paul

Useful
December 27, 2018

Good Insurance

Good company and coverage is very good. Slow on repaying claims avg. 15-30 days, but they take their $$ every month from your account on day due. Also raised cost from last year by $300+. But still good No real explanation.

Insurer: Nationwide

By: Richard

Useful
December 27, 2018

Great insurance but deductibles a bit high.

Great job of helping us get Dolly the care she needed after she broke her left front leg.

Insurer: Nationwide

By: Rick

Useful
December 27, 2018

Great service, prompt reimbursement

Used both the 24hr vet line as well as the insurance claims. The 24hr vet line is the one that recommended I take my pup in and I am glad I did. He is doing great now and the reimbursement after was rather quick as well. My only recommendation would be if the claims could be submitted directly on their website. Instead today you need to print out a pre-filled claim form, complete it, scan everything in and email it over for submission. Not too bad, it could certainly be made easier by letting us submit directly on the website or through an App (take pictures of the invoices to upload). Overall a good experience, only con is the submission process for claims could be a tad bit easier.

Insurer: Nationwide

By: Thomas

Useful
December 27, 2018

Compassionate Coverage

I was so thankful for my Nationwide pet insurance coverage during one of my cat's recent dental procedures to address the effects of dental disease and tooth extraction. Anytime our pets have medical issues, financial coverage is the last thing you want to think about. I've been a Nationwide pet insurance customer for nearly 6 years and never had to file a larger claim. The filing process was quick, easy, and the benefits covered nearly all of the procedure costs. I was so relieved to be able to focus on my kitty's healing and recovery and appreciated the follow up note from Nationwide to check on her medical status a few weeks after the procedure.

Insurer: Nationwide

By: Keely

Useful
December 27, 2018

The best insurance going

We have had your insurance for about 3 years now and couldn't be happier with you your promptness with claims is great we recommend you to everyone

Insurer: Nationwide

By: Dwight

Useful
December 27, 2018

Easy to use and good coverage

A bit pricy up front for our wellness plan but it covers a lot. We recently spent $1k on a pancreatitis episode and almost got the entire thing reimbursed. Easy digital systems make submitting claims fast and simple for me. Also, the vet hotline was amazing for a few quick advise items I needed.

Insurer: Nationwide

By: Angela

Useful
December 27, 2018

A satisfied customer

I was very pleased with Nationwide's electronic system for filing medical claims, reimbursements, and explanations of coverage. Nationwide was expeditious and clear in its responses to my questions, as well.

Insurer: Nationwide

By: John

Useful

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