Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Many of Lady's claims that should have been coverd were not. I will be calling after New Year's day.
I am disappointed about the denial of claims that should have been covered.
Insurer: Nationwide
By: Patricia
No Hassle Pet Insurance
On the recommendation of a friend, I enrolled my dog in what used to be VPI insurance (now Nationwide Insurance) the first week that I had her. She's now 7 years old. I have never had any problems whatsoever with Nationwide not coming through with payment on a claim based on their written policies. It is a relief to know that Nationwide will cover what it says it will cover for unexpected costly medical care (as well as routine care).. My little girl has had gnarly dental procedures the last two years and Nationwide covered the surgeries per my policy.
Insurer: Nationwide
By: Sue
Nationwide pet insurance is the best!
I have never had a problem or issue with Nationwide Pet Insurance and claim review and reimbursement. Always consistent. We wouldn't consider any other insurance for our furbabies.
Insurer: Nationwide
By: Linda
Clear-cut Coverage with caps
The forms are easy enough to fill out, and it is very easy to figure out what will be covered and how much. The unfortunate part of the insurance is that there are caps based on the injury or illness, so if your animal develops a chronic condition you may end up having to pay a lot toward the end of the year. Their app for submitting claims needs work, but veterinary offices can often fax the claim for you, so you don’t have to worry about it. The customer service is excellent.
Insurer: Nationwide
By: Amanda
Great service! SO thankful I have this insurance!
I am so thankful I have this insurance. My dog was very sick and I was able to take her to the emergency vet and get the care she needed. I recommended Nationwide pet insurance to many people!
Insurer: Nationwide
By: Amanda
Great service providing peace of mind.
Nationwide Pet has been so helpful! Very easy to submit claims with no hassle. It's reassuring to know I have a means to cover extra vet expenses as they arise.
Insurer: Nationwide
By: Julie
Nationwide coverage saved my dogs life!
Without Nationwide’s excellent coverage, I would not be able to give my best friend the health care he needs and deserves to live a healthy life.
Insurer: Nationwide
By: Steven
Grant's insurance
I've been extremely pleased with the way NationWide follows thru with insurance refunds. This insurance has enabled us to take better care of Grant because we would not be able to afford all the treatments that he's needed. As a puppy, Grant ate everything, including needles and pins. Thankfully, NationWide covered his surgery and he is doing great now. He was the Puppy of the Month this December at our Vets office because he is so Sweet and loving. Thanks to you for letting us take good care of him.
Insurer: Nationwide
By: Delores
Deceptive payment of claims
Claims processing is hinky. You pay co-insurance before the deductible is applied. You are actually paying a higher deductible than quoted in your policy. I switched to Pets Best after having my last pet insurance company hit me with a 20% rate increase and was assured Pets Best doesn't operate that way; yet, I received an email informing me an increase of 17% had been requested.
Insurer: Pets Best
By: Cheryl
Trupanion made it less stressful
Bought my dog to emergency clinic because she was having seizures. Knowing I had pet insurance took a bit of stress out of stressful situation, and my dog was able to receive the best care. When paying the receptionist was able to very quickly confirm my insurance and submit a claim.
Insurer: Trupanion
By: Lianna