Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 10, 2019

So, so grateful!

I can’t say enough about what an amazing company this is. Dibley is almost 8 now, and literally every experience we’ve had with Embrace has been positive. The latest was his hip replacement surgery, for which he was pre-certified and totally covered—saving us literally thousands of dollars. Our out of pocket was about $1200 on a nearly $6000 bill. And the staff at Embrace are consistently kind and caring. Truly. A miracle in this day and age!

Insurer: Embrace

By: Margot

Useful
January 10, 2019

On Our Side, So Far

Nationwide was very prompt reviewing Kilroy’s bills from his treatment following a fall last summer. I was satisfied with Nationwide’s coverage and propmpt handling of the claim. Unfortunately Kilroy developed some serious health problems this winter requiring hospitialization and eventually euthanasia. We’ll see how far Narionwide comes through for us with those.

Insurer: Nationwide

By: Kevin

Useful
January 10, 2019

Satisfied

Submitted a claim for wellness, claims adjuster took a while to review. Called customer service and they were able to clear the problem. Received claim funds and i am satisfied with the service.

Insurer: Embrace

By: Daryl

Useful
January 10, 2019

Good benefits, but payment processing is slow.

The benefits are quite good for illness or injury, but payment is slow.

Insurer: Nationwide

By: Debra

Useful
January 10, 2019

Nationwide Pet Insurance is the best choice I've made in years.

After a lifetime of pet ownership, it is so nice to be able to give the best care my dog deserves. Claims are easy to submit via app. Claims are processed and paid quickly.

Insurer: Nationwide

By: maureen

Useful
January 10, 2019

Very reliable

Very reliable and pay out on claims is very good, very easy to submit a claim also. Would be nice if pay on both Flea prevention and Heartgard in same year not just one or the other since this is preventive care. Also some pets are on prescription food would be nice if this was also covered.

Insurer: Nationwide

By: Tenna

Useful
January 10, 2019

Happy with Healthy Paws!

We adopted our first family dog in May of 2013 and went back and forth as to whether or not to buy Pet Insurance. In the end, we decided to go for it and went with Healthy Paws as we thought they measured up favorably against competitors. We have been paid-back ten-fold since. A year after we got our beloved Nicco, he developed a limp in his front paws due to a congenital defect in his front elbows. He was 1 at the time and required surgery on both front elbows. This was scary for us but we felt like we had a really partner in Healthy Paws through it all. We've since had 2 trips to the emergency room with Nicco and every time we are so grateful to have Healthy Paws on our side. Their representatives are responsive, compassionate and truly understand just how important these furry friends are in our lives. I LOVE Healthy Paws and highly recommend them to all!

Insurer: Healthy Paws

By: Claire

Useful
January 10, 2019

Excellent Experience!

Always efficient with fulfilling our claims. They cover a lot for our plan and we can always count on them for providing us with great insurance. Thanks!

Insurer: Figo

By: Max

Useful
January 10, 2019

comprehensive coverage!

We have had pet insurance for 2+ years now and we think it’s one of the best decisions we’ve made. Up until now, we haven’t had any serious issues but did have to take her in frequently which insurance has helped with. Most recently her Gi problems were becoming an issue one week and had to take her to emergency care multiple times. There’s just a lot of assessments and blood work done which added up. Thankfully we had insurance which helped cover a majority of the costs! It’s been a great investment for our pet.

Insurer: Nationwide

By: Michael

Useful
January 10, 2019

see below

With first use of sending in claim and setting the process was very impressed with the "ease" for a non-tech person. Additionally please with the recovery of expenses. Have shared with others your name! Not sure if I was a=correct about time for handling the claim-could have been sooner

Insurer: Nationwide

By: Jo

Useful

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