Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 11, 2019

glad I have pet insurance

My girl has to have knee surgery,, after our vet visits,, and her most recent brawl with a pit bull,, I'm glad I have insurance on her, I rated a 9, as I wish refunds didn't take so long, and rates go up every yr as she gets older.

Insurer: Nationwide

By: tammy

Useful
January 11, 2019

Quick to Process Payments and User-Friendly

I’ve had no issues with Nationwide Pet Insurance so far - they have been very fast to process my submitted claims, have a very user-friendly interface, and have been very easy to work with.

Insurer: Nationwide

By: Chelsea

Useful
Verified January 11, 2019

Amazed

Trupanion has been amazing at helping to cover care costs for our girl before and after surgery. I am pleased with how fast and efficient they are and pleasant as well. Best thing we could have done for our dogs sake and our own! Thank you Trupanion!

Insurer: Trupanion

By: Sandra

Useful
January 11, 2019

Great Insurance

This is a great insurance! They quickly process my claims. They deposit the funds directly into my account. When I had a problem once, it was resolved quickly.

Insurer: Nationwide

By: Catherine

Useful
January 11, 2019

Response To Claims

Claims are taking 30 days for a decision, but could be faster especially when all documents provided or should set expectations as to why taking 30 days. You make great strides at notification when claim received via email, but more notification should occur during process.

Insurer: Nationwide

By: Rebecca

Useful
January 11, 2019

Fast Service

Super Fast Service and coverage is exactly as stated. Very satisfied

Insurer: Pets Best

By: Lou

Useful
January 11, 2019

BEWARE, DO NOT SIGN UP

Trupanion was a true disappointment and if I had the time I would take them to small claims court and strongly believe I would win. We signed our 8 week old puppy up right away, followed the rules to a T of everything trupanion required. About a week later our little pup ingested a rock which caused her to get sick. We informed our vet we had pet insurance so they did every test under the sun.. xrays, etc. We filed a very straightforward claim, and after 2 weeks we were denied on all parts of the claim. It stated we missed their waiting period- which was not true. I called, spoke to a rep, and they mutually agreed. Then they send another letter, finding a different loophole not to cover: some how my puppy ingesting a rock and causing her to vomit fell in their “pre existing” category. It was a long, time consuming, miserable process. SAVE YOUR TIME AND MONEY!!!

Insurer: Trupanion Canada

By: Abbey

Useful
January 11, 2019

VPI Nationwide is on your pet's side!

People still cannot believe I have insurance on my dogs. In this case Layla (who is 10) has a history of a corneal ulcer of her left eye. Thank God for this pet insurance...reimbursement on this claim helped. Layla has scarring from the corneal ulcer along with dry eye. We are managing that well with artificial tears. And if she ever has anymore eye issues or an illness I am rest assured that she will be taken care of because I lived and cared enough to provide her coverage thru pet insurance.

Insurer: Nationwide

By: Kimberly

Useful
January 11, 2019

Great Pet Insurance

Customer service was great and very helpful after finalizing the claim check came very fast.

Insurer: ASPCA

By: Fernanda

Useful
January 11, 2019

Improving

My first claim was delayed because of service issues. This claim was played quickly with no delay.

Insurer: Nationwide

By: Ken

Useful

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