Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,617 total
Other Categories
Submitting a claim was very easy and…
Submitting a claim was very easy and the process was clearly indicated on the Spot app.
Insurer: Spot
By: MK
You did great
You did great. The claim process appears to be easier than it used to be. On a different note I wish policies could be updated as needed rather than the annual birthday. Derring Price
Insurer: Fetch
By: DERRING
Quick and Easy Experience
I was able to submit my claim online in a matter of 10 minutes. Quick response and processing. My only challenge is that you can only upload a file(s) that are less than a certain file size. If you are scanning multiple copies of SOAP notes, Invoices and receipts it will exceed the file size quickly.
Insurer: MetLife
By: Brian C.
Dishonest and unhelpful
This company is disingenuous and overly expansive regarding what it considers a preexisting condition. They denied claims related to a scratch on my dog’s cornea (though this injury occurred in June and had never occurred before). They are incredibly unhelpful and seek to avoid any reimbursement.
Insurer: Pets Best
By: Kelsey
They are so fast at working claims and…
They are so fast at working claims and paying the 80%. I have been recommending you to family and friends.
Insurer: Spot
By: Leigh Ann Conley
Super easy to submit claims
Super easy to submit claims, quick and clear processes
Insurer: Spot
By: Mariajose Alatriste
Fair Price for Fair Coverage
Fair Price for Fair Coverage - Claims Are Easy
Insurer: Spot Canada
By: Alan Gilman
After almost four years of paying…
After almost four years of paying Trupanion premiums for two dogs ,more than $6,000 in total , I finally submitted a claim when one of my dogs required medical attention. The claim was approximately $1,800, and Trupanion denied coverage based on their interpretation that three related medical issues required three separate deductibles. This is an unreasonable and misleading approach. The procedures involved the same surgery, the same anesthesia, and the same biopsy, yet Trupanion treated them as unrelated expenses solely to avoid payment. I was even advised that multiple tooth extractions performed during the same procedure it will be subject to separate deductibles. This defeats the entire purpose of pet insurance. After this experience, I immediately canceled my policy. My recommendation: read the fine print carefully and consider saving your money yourself. Based on my experience, Trupanion failed to provide the protection and reliability they advertise.
Insurer: Trupanion Canada
By: Eugene Trogan
Trupanion is INCREDIBLE
Trupanion is INCREDIBLE, but I wish they covered just a bit more of our recent experience. We ended up paying 25% of the $4600 bill , even though my premiums for my cats are very high every month. Feels kind of ridiculous that $700 in exam fees weren't covered. Still a life saver though, (literally). Ease of use is outstanding and quickness to respond even better.
Insurer: Trupanion
By: Michael