Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


February 19, 2019

Rough start, but easy once you understand what they require.

Fantastic insurance, a little on the pricey side but worth it. They covered a great deal of my expenses with my puppy for just about everything minus grooming related things. The only thing that sucks is that they don't exactly tell you what they need from you before you submit your first claim, so it can be a bit of a pain to get that going. Once you get everything squared away, you get reimbursed quickly. My only suggestion is to include grooming services, i'd happily pay more to have that included.

Insurer: Nationwide

By: Diego

Useful
February 19, 2019

Dependable But Unrealistic Reimbursement

Overall, Nationwide is very responsive in processing claims and providing service. Their service representatives are knowledgeable. The caution I would provide is to ensure you are very careful about plan selection as so many fee schedules (maximum amount paid for testing and management of a condition) is unrealistically low and not at all in line with any fees of veterinarians. Thanks

Insurer: Nationwide

By: diane

Useful
February 19, 2019

Nationwide insurance is efficient and timely with their reimbursements

Nationwide posts on-line the results of the claim before the reimbursement--so you can follow the process and add any additional information necessary for the claim. This company took over from VPI Pet Insurance and they have been efficient and timely in their reimbursements for Vet care for our pet.

Insurer: Nationwide

By: Beverly

Useful
February 19, 2019

You guys rock

Our puppers recently had an accident and needed surgery, so that he was able to walk normally.... if it hadn’t been for nationwide we would not have been able to afford the surgery! He went in February 4 th and had an ACL and meniscus tear repaired We are a blended family with 6 children between the ages of 12 and 24 our only “together” child is our rescue Fireball, he means the world to all of us and thanks to nationwide we are able to give him the best care!!!!!

Insurer: Nationwide

By: Heather

Useful
February 19, 2019

So glad I bought this pet insurance!

I’m so glad that I bought this coverage for my fur baby, Porter. Frenchies come with all sorts of potential breed-specific medical problems, and without this pet insurance, I might not be able to pay for the health care and emergency care my little one might need. Usually, I’m sent the reimbursement on my claims in 2-4 weeks. The whole claims process is easy too. Best coverage for the price and well worth it.

Insurer: Nationwide

By: Christine

Useful
February 19, 2019

Wish human health insurance was this good!

Nationwide is fast, efficient and responsive. Claim submission is easy through their app and they keep you updated as to processing time and status. REALLY I wish my own health insurance were this comprehensive and good. The one time i had a claim denied (due to unclear doctor notes regarding my dog's diagnosis), the customer service rep was very responsive in helping me understand how to correct and resolve the claim. Most recently my dog had a serious issue - mast cell tumor - and it gave us tremendous peace of mind to know that we had Nationwide insurance to help us out.

Insurer: Nationwide

By: Lee

Useful
February 19, 2019

Nationwide is awesome. Too bad Human Health Insurance isn't as easy!

Nationwide was very helpful and the claim form on line was very easy to navigate. I was amazed at how much of the visit was covered. Thank you to Nationwide. Thankfully we have only had to use the insurance 2 times for Sophie who is now 9 years old. Great piece of mind having it.

Insurer: Nationwide

By: Roger

Useful
February 19, 2019

Nationwide is Amazing!

Love this insurance. I have both plans for full coverage. Submitting claims is easy and claims are processed quickly. I especially like the caring nature of those on the vetline and the emails following up on my fur-baby's health.

Insurer: Nationwide

By: Grace

Useful
February 19, 2019

Satisfactory

When i firsy signed up with vpi 5 years ago the turn around time to get paid was mych faster the when i turned into nationwide i got paid much more slowly. Now my monthly rate increased $20! I cant ipgrade to their too policy because my pet gas allergies so she is excluded!

Insurer: Nationwide

By: Sherry

Useful
February 19, 2019

Nationwide does not Pay for anything other than an annual checkup

I am not satisfied with the coverage Nationwide provides.

Insurer: Nationwide

By: Lisa

Useful

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