Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 14, 2019

We are so lucky to have Nationwide pet insurace

We were a bit stressed because we thought we were going to have issues with the insurance reimbursement but we had no issues at all. everything was so easy and smooth. When we received the email regarding the reimbursement I was so happy and relieved. Thank goodness we have pet insurance because it's not cheap to have pets. Thank you Nationwide you guys are awesome!!

Insurer: Nationwide

By: Alma

Useful
March 14, 2019

Thank you for helping us get Marni through her TPLO surgery & rehab!

Marni had TPLO surgery on her left knee in December. She has healed beautifully but we are so thrilled that we had Nationwide's Pet Insurance to help defray the expense of this expensive surgery & her rehabilitation. It was a great help! Marni still has to go back for her final check-up & x-rays but we are expecting a perfect report because she has done so well! Thank you!

Insurer: Nationwide

By: Melissa

Useful
March 14, 2019

Easy and worthwhile

Claims are super easy to submit, even with mixed receipts that contain both covered and non covered issues. Claims to take some time typically 30 days but well worth it when you spend $500 and get a return of $450. Great coverage!

Insurer: Nationwide

By: Adel

Useful
March 14, 2019

I Couldn't Do It Without Nationwide!

I have always been thankful for Nationwide, formerly VPI, Pet Insurance. I've had dogs with auto immune diseases, allergies, and battling with CCL tears with the current one. If it wasn't for Nationwide, I don't know how I would have managed without them. Customer service is always super friendly and extremely helpful. Submitting claims could not be any easier, and turn around time is fabulous. Thanks for everything Nationwide!

Insurer: Nationwide

By: Amanda

Useful
March 14, 2019

Excellent service in a prompt manner

Excellent service from Nationwide. I’ve been with them for quite a while and they have always covered my pets claims in a prompt & professional manner. I am very happy with their service and would recommend them most highly.

Insurer: Nationwide

By: Susan

Useful
March 14, 2019

Simple and Easy

Working with Nationwide has been a simple and easy process. They respond via email and traditional mail to confirm receipt of a claim and provide a rationale as to why or how much of a claim has been covered. I am never left wondering where the claim is, what was approved and why it was or was not approved.

Insurer: Nationwide

By: Lisa

Useful
March 14, 2019

Excellent and timely customer service

Working with Nationwide is a pleasure. The process for filing claims is simple, reimbursement is quick and convenient.

Insurer: Nationwide

By: Stephanie

Useful
March 14, 2019

Quicker than I thought

I've had my policy for almost a year and have submitted claims on an infrequent basis. Until last month none of them have qualified for reimbursement (luckily, I guess). I filed the claim, signed up for automatic reimbursement and was surprised at how quickly the deposit came through. Thank you.

Insurer: Nationwide

By: Judi

Useful
March 14, 2019

Excellent Service

Nationwide makes it easy to file a claim. The response is prompt and efficient.

Insurer: Nationwide

By: Elizabeth

Useful
March 14, 2019

Accidental coverage that did not cover a accident.

Why would you have an accidental coverage policy if it does not cover a real accident? Last time I checked, a dog running and playing and slipping on grass and tearing their ACL was considered an accident.

Insurer: Pets Best

By: Andrew

Useful

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