Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 31, 2019

Couldn't be easier

The claim process for Pets Best couldn't be easier. I called customer service about a claim years ago, I was questioning coverage and if I should submit it. The rep told me just simply to enter every visit to the vet and they will determine reimbursement for me. That's what I have done and it has saved me thousands. I couldn't be more pleased.

Insurer: Pets Best

By: James

Useful
March 31, 2019

Service was great

It was great to get an update by email that my claim was in the process of being completed but it may be a few days longer than expected. I was really happy with the service of this pet insurance after having pet insurance with two other providers. Service was great and process time is very quick!

Insurer: Pets Best

By: Ashley

Useful
March 31, 2019

Received payment quickly

There was ease in filing claim and I received payment quickly. I enjoy having the wellness package because I was reimbursed for about half of my dogs annual check up.

Insurer: Pets Best

By: Linda

Useful
March 31, 2019

Took longer than usual

Medication was not covered. Processing claim did take longer than usual.

Insurer: Pets Best

By: Eileen

Useful
March 31, 2019

Easy to file

I was very impressed with how easy it way to file my claim and how quickly the claim was processed. Thank you!

Insurer: Pets Best

By: Michelle

Useful
March 31, 2019

Claim took a while

A bit disappointed. Other claims were processed in less then a week. This claim took almost a month. It took a couple of weeks before I was informed ( after I called) that additional vet info was needed and then another 10 days for the claim was completed.

Insurer: Pets Best

By: Ray

Useful
March 31, 2019

Fast

Easy peasy... fast

Insurer: Pets Best

By: Michael

Useful
March 31, 2019

I love pets best!

I love pets best! Everything is so easy and fast!! I have 2 dogs and getting them insurance, especially with pets best, was the best decision I have made!!!

Insurer: Pets Best

By: Stephanie

Useful
March 31, 2019

Processed in a few days

I filed my claim and it was processed within a few days. Explanation of portions not paid was attached.

Insurer: Pets Best

By: Roc

Useful
March 31, 2019

Easy to file

I was very impressed with how easy it way to file my claim and how quickly the claim was processed. Thank you!

Insurer: Pets Best

By: Michelle

Useful

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