Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Couldn't be easier
The claim process for Pets Best couldn't be easier. I called customer service about a claim years ago, I was questioning coverage and if I should submit it. The rep told me just simply to enter every visit to the vet and they will determine reimbursement for me. That's what I have done and it has saved me thousands. I couldn't be more pleased.
Insurer: Pets Best
By: James
Service was great
It was great to get an update by email that my claim was in the process of being completed but it may be a few days longer than expected. I was really happy with the service of this pet insurance after having pet insurance with two other providers. Service was great and process time is very quick!
Insurer: Pets Best
By: Ashley
Received payment quickly
There was ease in filing claim and I received payment quickly. I enjoy having the wellness package because I was reimbursed for about half of my dogs annual check up.
Insurer: Pets Best
By: Linda
Took longer than usual
Medication was not covered. Processing claim did take longer than usual.
Insurer: Pets Best
By: Eileen
Easy to file
I was very impressed with how easy it way to file my claim and how quickly the claim was processed. Thank you!
Insurer: Pets Best
By: Michelle
Claim took a while
A bit disappointed. Other claims were processed in less then a week. This claim took almost a month. It took a couple of weeks before I was informed ( after I called) that additional vet info was needed and then another 10 days for the claim was completed.
Insurer: Pets Best
By: Ray
I love pets best!
I love pets best! Everything is so easy and fast!! I have 2 dogs and getting them insurance, especially with pets best, was the best decision I have made!!!
Insurer: Pets Best
By: Stephanie