Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 31, 2019

300% RATE INCREASE

FIGO has great coverage and customer service and quick claim reimbursement. I love being able to submit claims on line ! HOWEVER, I got coverage for my then 6-year-old German Shepherd last year (2018). At my recent first renewal, my monthly payment went from $63.21/mo to an ASTOUNDING INCREASE TO $175.86/mo for the same coverage. FIGO has only been in business since April 2015 and evidently did not know how to set rates for it's excellent coverage. I suspect the underwriters woke up and realized they were not making enough money, so made a whopping increase in rates. Thankfully, my dog is healthy and did not develop any new health conditions, so I am able to look for new insurance with another company without having to worry about pre-existing conditions. But if my dog had developed new health issues in the last 12 months, it would be VERY difficult for me to get decent coverage. JUST BE CAREFUL ABOUT RATE INCREASES ! ! !

Insurer: Figo

By: Fran

Useful
March 31, 2019

Nationwide was there for me!

Thanks to Nationwide - we were able to provide the needed care our number one son deserved without worrying about unexpected expenses.

Insurer: Nationwide

By: Richard

Useful
March 31, 2019

Nationwide is good but getting very expensive.

I like Nationwide for the fact they are efficient, helpful but are getting very expensive. My premium went up from around 300.00 dollars in one year?? My dog is only 3 years old and her insurance is almost as much as I pay??

Insurer: Nationwide

By: Barbara

Useful
March 31, 2019

Don’t waste your money

Don’t waste your money. I got the insurance for my puppy with the essentials coverage to cover the cost of shots or accidents. So far I have spent $58 bucks a month for nothing. They literally only covered the first couple shots and that was it. Looking back I should have signed up for Banfield. My friend got for her puppy and they covered ALL of her dog’s shots. Petsbest is a money hungry insurance company. Did not save me any money just took it.

Insurer: Pets Best

By: Brenna

Useful
March 31, 2019

Excellent Service. Fash response time.

I've had Nationwide since it was VPI. Excellent service. Fast turnaround time. Have never waited more than 3 weeks for reimbursement. New option of having $ deposited directly into account is wonderful.

Insurer: Nationwide

By: Colleen

Useful
March 31, 2019

Couldn't be easier

The claim process for Pets Best couldn't be easier. I called customer service about a claim years ago, I was questioning coverage and if I should submit it. The rep told me just simply to enter every visit to the vet and they will determine reimbursement for me. That's what I have done and it has saved me thousands. I couldn't be more pleased.

Insurer: Pets Best

By: James

Useful
March 31, 2019

Service was great

It was great to get an update by email that my claim was in the process of being completed but it may be a few days longer than expected. I was really happy with the service of this pet insurance after having pet insurance with two other providers. Service was great and process time is very quick!

Insurer: Pets Best

By: Ashley

Useful
March 31, 2019

Received payment quickly

There was ease in filing claim and I received payment quickly. I enjoy having the wellness package because I was reimbursed for about half of my dogs annual check up.

Insurer: Pets Best

By: Linda

Useful
March 31, 2019

Took longer than usual

Medication was not covered. Processing claim did take longer than usual.

Insurer: Pets Best

By: Eileen

Useful
March 31, 2019

Easy to file

I was very impressed with how easy it way to file my claim and how quickly the claim was processed. Thank you!

Insurer: Pets Best

By: Michelle

Useful

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