Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


April 03, 2019

We gave them a 1 rating only because we could not rate them even lower

Petsecure agents are well-versed and prepared to find each and every way of denying coverage. Truly a heartless scam.

Insurer: Petsecure

By: James

Useful
April 03, 2019

I am happy I had opted for pet insurance.

I would like to see Vets billed the pet insurance copies directly instead of waiting 3 plus weeks for reimbusement.

Insurer: Nationwide

By: Susan

Useful
April 03, 2019

Friendly and efficient

I’ve dealt with other pet insurers and Hartville is the best by far. Claim submission is easy and payments are made in a reasonable amount of time. Their website is easy to navigate with claim status always updated. Most importantly to me, their customer service is friendly and helpful; a rare occurrence in this day and age.

Insurer: Hartville

By: Ann

Useful
Verified April 03, 2019

Amazing

I love trupanion for the simple reason that they are so clear on how do they do your insurance no surprise when it comes to do a claim I have done it twice and both times I had great experiences on how do the process the bill... thank you very much

Insurer: Trupanion

By: Marcelino

Useful
April 03, 2019

Happy Result

My French Bulldog May was not feeling well and after two days visited our veterinarian. She had xrays and tests which resulted in high costs but was given medication and recovered quickly. Thanks to my insurance coverage. Most of the costs for her care was returned. The claim process was simple and the check arrived promptly after I filed. Owning three dogs makes pet insurance a must for me.

Insurer: Nationwide

By: Judy

Useful
April 03, 2019

I wish my health insurance could be as good as my pet insurance and their customer service!

I have two boys who have had knee surgeries (on both knees each!). I could not believe how wonderful ASPCA Pet Insurance has been with me and helping take care of the boys. If I had not had the insurance we would have been out of pocket almost $30,000 for all the surgeries and we don't have it! They have been great and even now after all the surgeries, they still are just as great!

Insurer: ASPCA

By: Sameria

Useful
April 03, 2019

Outstanding professional care and service!!

My dog (Colt) is now two years old and during these young years he has had he share of problems! The biggest being TPLO (Tibial Plateau Leveling Osteotomy) surgery. A very expensive surgery and recovery time. Without Nationwide Insurance I'm not sure how we would have handled the expense... Nationwide really provided very professional service and were exceedingly prompt in claim review and reimbursement. I can't say enough about the care and peace of mind Nationwide has provide us. I have no doubt that as we move toward the future with Colt Nationwide will be there for us if we need them!

Insurer: Nationwide

By: Robert

Useful
April 03, 2019

Very good. Gives you peace of mind to care for your pet

Having this pet insurance let me to take proper care of my dog in a preventive and curative way. I know I will have the support needed to do so. Is easy to place the claim and the response does not take long.

Insurer: Nationwide

By: Gloria

Useful
April 03, 2019

Nationwide provided full coverage for our kitten's unusual issue

Our kitten is polydactyl (13 toes on his front paws, 10 on his back paws). His front paws look like he has thumbs. By the time he was ready for neutering, three claws on his front paws were giving him problems. Structural issues with three toes left him unable to extend the claws, and made it near-impossible for us keep them clipped. Those three claws were causing him nothing but misery. So we had them removed during his neutering procedure, leaving him with 5 healthy claws on each front paw.. After a week spent unhappily wearing a cone, he is now back to tearing around the house at full speed. Nationwide paid our claim (90%) without a problem. We've had many cats. This is the first one we've insured. Definitely worth it.

Insurer: Nationwide

By: Marc

Useful
April 02, 2019

Owner

Easy to make claims

Insurer: Nationwide

By: Pam

Useful

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