Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


April 08, 2019

So impressed.

The Vet Helpline is wonderful-conscientious, knowledgeable and thorough. The claims are easy to file and payment was quick.

Insurer: Nationwide

By: Tracy

Useful
April 08, 2019

Everyone is caring and paid claims within a few weeks.

Very happy with this insurance during this difficult time with my pet.

Insurer: ASPCA

By: Barbara

Useful
April 08, 2019

Great service

I was surprised at the level of reimbursement. Great insurance keeps us from putting off health care needs of our dogs due to expense.

Insurer: Nationwide

By: Richard

Useful
April 08, 2019

Love emailing claims; hate faxing re-submittals to EOBs

I am so happy that claims can be submitted easily via attaching a PDF to an email! Whether it does or not, I like to think that it speeds up the process. I reached an unfortunate point where I failed to submit a diagnosis for one item on an invoice and am needing to either fax or mail in my response. I do not have access to a copy machine that is hooked up to fax because it's somewhat of a lost art.. and snail mail just adds days to my submittal. I do wish I could just email it in the same way I file my claims, but going by the instruction from my EOB, these are the only options.

Insurer: Nationwide

By: Amanda

Useful
April 08, 2019

This Pet Insurance was the right choice for us,

Claims paid in a timely manner. Excellent communication during processing. Glad decided to get this insurance.

Insurer: ASPCA

By: Lynn

Useful
April 08, 2019

We absolutely love Nationwide Pet Insurance.

We are SO HAPPY that we chose Nationwide Pet Insurance. It’s very simple to fill out the online pre-filled claim forms. NW has paid every claim, as promised, from the very start of our coverage. My dog receives the best care that we can give her and we never have to worry about not being able to afford an emergency or wellness care. I tell every pet owner, family member, vet and friend that they cannot go wrong with Nationwide.

Insurer: Nationwide

By: Andrea

Useful
April 08, 2019

Very good customer service

Wonderful experience with the pet insurance policy. Service is great and reimbursement was timely.

Insurer: Nationwide

By: Shengru

Useful
April 08, 2019

Dental

I just discovered the feature to submit claims online. It went very smoothly. The website is very informative but when I had a question that needed an better explanation the help line was great too.

Insurer: Embrace

By: Lee

Useful
April 08, 2019

ASPCA Insurance...great service!

We decided to try ASPCA pet insurance on the recommendation of friends when we brought a new pup into our lives 3 years ago. Fortunately, our dog is young, healthy and active. However, he has gotten into a couple of situations that have required minor veterinary care beyond his annual wellness checks. ASPCA insurance has been wonderful at completing claims and sending reimbursements quickly. It is certainly a financial help and a comfort to work with such a responsible company. The after care phone calls to check in on our dog’s recovery process is also a plus!

Insurer: ASPCA

By: Kathleen

Useful
April 08, 2019

So glad I have pet insurance

I'm so glad I'm not in a position where I have to decide how much care I can afford for my pets. Pet insurance essentially lets me pay monthly premiums to cover (knock on wood!) potentially catastrophic medical bills. Nationwide is easy and their policies are straightforward and the process for getting reimbursed couldn't be easier. We rave about it to all our friends at the dog park!

Insurer: Nationwide

By: tim

Useful

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