Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


April 25, 2019

Love This Insurance

If not for Nationwide Pet Insurance I don't think I could have managed my vet bills when my almost 2 year old began getting sick. They have provided excellent customer service and almost all of the costs have been covered. True to their word the claims are managed within 30 days and that is most appreciated. I have to say I will not mind when the time comes where I'm paying for insurance but my dog only needs routine exams - the peace of mind in knowing there is help is more than worth it to me. I recommended this insurance to many friends and I know of at least 1 that has it now. I also recommend it to those on social media when they ask for recommendations on insurance. Thank you for being there Nationwide.

Insurer: Nationwide

By: Maureen

Useful
April 25, 2019

Thank You

Nationwide insurance has been a God send for our beloved Colt. He was diagnosed with an autoimmune disease last year and his medication is pretty expensive. I would not be able to keep up his care without the help of Nationwide. I will never own a pet again that is not protected from birth!

Insurer: Nationwide

By: Karyn

Useful
April 25, 2019

Great response to my call

The first review of Prospero's claim only addressed one visit; after I requested a deeper review, all the visits for his illness were addressed and claims reimbursement was provided very quickly. Prospero has recovered from pneumonia and is back to his old ornery self!

Insurer: Nationwide

By: Kathy

Useful
April 25, 2019

It's been covered

Brought my cat in for an annual wellness exam. This was after I made the wise choice to add wellness points to her insurance policy. The charge for the veterinary services was covered after I filed a wellness claim with Embrace, and they said my reimbursement check is on its way. So glad they could help me pay my "bill."

Insurer: Embrace

By: Ben

Useful
April 25, 2019

Claim was Processed Quickly and Easily

This was my first claim to submit to Embrace. The entire process was straight forward and not at all difficult for either me or my veterinarian. I very much appreciated that fact that I could track my claim status easily on-line.

Insurer: Embrace

By: Anna

Useful
April 25, 2019

Easy and quick claim processing and fast payout

I was very impressed with how quickly my claim was processed. The online form was very easy to fill in and the claim was paid out in a very timely manner.

Insurer: Nationwide

By: Karen

Useful
April 25, 2019

Pleased with process & outcome, wish that customer service was a little more imformative in the beginning.

Hi! So glad we have insurance for Ku - who knew he'd eat a rug while we were away on vacation & need to have emergency surgery. Our poor, poor house sitter. We were so pleased to have been covered for this incident. The only request I have, is that customer service be a little more informative about coverage's. When we first found out that he needed surgery, we immediately called Nationwide. Given this was our first emergency & I didn't know the "right" questions to ask, but it would have been nice to know that besides the actual surgery that most of the pre & post was covered as well. As this was no small surgery - we were quoted $3500-$6500, and the rep stated that the max we were covered for was $1510. Obviously with us being on vacation this put quite the damper on the party, besides the stress of our little boy having to have an operation & us not being there to comfort him. We ended up getting a credit card from the vet (luckily w/ 0% for a year) to cover expenses. Until we received our reimbursement, which was all but the deductible - HEAVEN SENT! All that stress for nothing.

Insurer: Nationwide

By: Laken

Useful
April 25, 2019

Highly Recommended

Our experience with ASPCA has been excellent. Our plan is great--$30/month gets us reimbursed at 90 percent up through $15,000 with only a $250 deductible. This includes treatment for chronic conditions such as diabetes. We have had to take our kitty to the ER four times this year. Filling out the claims takes less than 2 minutes and we have been reimbursed with no hassle. Our experience is a testament to why we got pet insurance.

Insurer: ASPCA

By: NICHOLAS

Useful
April 25, 2019

Claim payments take too long

Claims too long to process.

Insurer: Nationwide

By: Cheryl

Useful
Verified April 25, 2019

Amazing claim service.

My pup had surgery on 4/22 and TRUPANION approved my reimbursement at 90% on 4/25. No complications or hassle. Two Tails Up

Insurer: Trupanion

By: Joel

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.