Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Good insurance, ok claim process
They pay claims but can require too much additional information at times.
Insurer: Nationwide
By: Ronald
having Trupanion coverage since Pepper was a pup has made all of our medical decisions for her so much easier!
Pepper has needed some major medical help through the years, costing thousands of dollars. Because we insured Pepper at four mo, their coverage of her has been phenomenal! I know getting and keeping Trupanion for our puppy was the best decision ever!
Insurer: Trupanion
By: Darla
Must protect your pets. Embrace insurance gives you peace of mind, and encourages good pet care.
very pleased with the communication and response. Prompt and excellent response to claims and questions.
Insurer: Embrace
By: Arlene
Thank you for acknowledging the emotional impact of a difficult situation.
We would like to thank the associates from PPU for your excellent service in handling our claim during a very emotional time. Our Skipper was a big part of our family and having pet insurance gave us peace of mind to know that we could always give him the best chance when the unexpected happened. The associates from PPU, have always been professional, empathetic as well as efficient. Thank you for acknowledging the the emotional impact of a difficult situation.
Insurer: Pets Plus Us
By: Angela
Service is amazing and has been a life saver
I was recently a bad dog mom and bought a bone that was labeled for dogs at grocery store. I gave the bones to both my dogs while I cooked dinner thinking it would be similar to a marrow bone that they have all the time. Turns out I was completely wrong and both dogs are both bones. Roxy was throwing up bone fragments the next day so I took her to the vet immediately. Because I have nationwide insurance I was able to schedule an X-ray to make sure her bowl wasn’t perforated and start roxy on a round of antibiotics and antiemetic as a precaution. I really appreciate all the help from nationwide and it is a relief that when accidents happen I have insurance so my dog can have the best care.
Insurer: Nationwide
By: Catherine
Great
I love this insurance. Nationwide has saved me money over and over. I have five Yorkies and I've had to use my insurance several times a year. Nationwide has always paid my claims. Thank you Nationwide.
Insurer: Nationwide
By: Cleo
HORRIBLE, HORRIBLE, HORRIBLE COMPANY!!!
This is the worst company I have ever dealt with. They are more than happy to take your money on your premiums but when it comes to paying claims they will look for any loophole and deny every claim! I even talked to a representative prior to purchasing this policy about specific coverage and then when I tried to submit a claim they denied every one citing pre-existing condition. In addition if your pet gets sick with the same thing more than 2x in an 18 month period they won't pay. Steer clear -- save your money!!
Insurer: Pets Best
By: Linda
Worked out fine for us
Worked out fine for us. There was a delay due to a large volume of claims, but, we were notified about it.
Insurer: Pets Best
By: Mark