Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


May 07, 2019

Nationwide Pet Insurance Is The Best

We have had Nationwide Pet Insurance for our dogs and cat for years. They provide the best coverage and easy to work with. My husband and I refer all our friends to Nationwide.

Insurer: Nationwide

By: Terri

Useful
May 07, 2019

Awesome Insurance - World Class Customer Service

Without any warning our dog Maggie couldn’t walk. Long story short she needed emergency back surgery. When I contacted Healthy Paws they showed compassion and assisted with expediting the claim, which was quite expensive. I recently contacted them again to inquire on physical therapy. Again they were compassionate and asked how Maggie was doing. It was quite a relief to have pet insurance in this highly stressful and extremely expensive time. Pets are family and I would and have highly recommended Healthy Paws to protect your fur babies.

Insurer: Healthy Paws

By: Jaci

Useful
May 07, 2019

Lifesaver

After a very large vet bill for orthopedic surgery on our Great Pyr The claim was submitted by emailed and paid within 3 weeks directly to our bank. your claims service has been super.

Insurer: Nationwide

By: Pam

Useful
May 07, 2019

Easy to work with

The claim proces is overall easy - just lots of times I do not understand the reason codes - why some money was paid annd others wasn't

Insurer: Nationwide

By: Edda

Useful
May 07, 2019

Takes away the financial worry

I had a recent allergy claim with my American Bulldog, Yeti. I thought with my current deductible, I'd get a little bit back and was very surprised at the amount I received. I called to talk to a representative and they explained, since I have per incident on my policy, the payment amount was correct, and the deductible I had when my girl was first diagnosed with her allergies applied. I've been a customer for over a decade and I've always been pleased with the claims process through Pets Best. It's easy to submit a claim, easy to check the status of a claim, and payment has always been made promptly. When I've called with questions, your representatives are friendly and knowledgeable. Thanks for helping to take away some of the financial worry of owning a pet!

Insurer: Pets Best

By: Alysa

Useful
May 07, 2019

Super easy

It was super easy to file.

Insurer: Pets Best

By: Leila

Useful
May 07, 2019

Terrific

You guys are terrific. I am so pleased with the service and turnaround on payment from Pets Best. It really helps when you have a big charge and you know that within a week of timely filing, it will be reimbursed. Thank you!

Insurer: Pets Best

By: Rachelle

Useful
May 07, 2019

Very easy to file claim

Very easy to file claim and provide a copy of supporting documents online. Reimbursement is provided quickly via deposit into my checking account.

Insurer: Pets Best

By: Marilyn

Useful
May 07, 2019

Easy to submit a claim

It is very easy to submit a claim and the reimbursement is fast and easy too.

Insurer: Pets Best

By: Damaris

Useful
May 07, 2019

Amazingly easy process

Our dog recently suffered seizures and was diagnosed with an idiopathic epilepsy and will require ongoing medication and testing for at least the next few years. I was very concerned after two nights in the hospital and the cost of the tests that somehow you would find a loophole to not pay the claim. I was pleasantly surprised to find that you honored the 90% coverage that my plan says that I have! I uploaded a PDF of the vet bill that we paid and within seven days it was in my bank account! It was an amazingly easy process! So happy I chose this company to cover our dogs!

Insurer: Pets Best

By: Sandra

Useful

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