Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


May 07, 2019

Keep them healthy!

Tinker and Bucky were rescued almost 9 years ago. The past 4 years have been many vet visits and medications. We have been VPI and Nationwide customers for many years prior to their arrival in our home. In fact their policies are coming up for renewal next month at a substantial increase. I understand the need is greater as they get older justifying the increase, however the MAX for the services does not increase. We seem to always "max" out for services! Nationwide does help to an extent, there is still food and medication that is not covered. We did have a few issues a little over a year ago with Tinker's diagnosis of an FCE and her Rehabilitation plan. Most of that has worked out but Nationwide does not cover rehab for an illness? Customer service is helpful when "renewing" your policy but seem annoyed when you call with questions about a statement of benefits question. In the end Nationwide has proven to be a reputable vet insurance company.

Insurer: Nationwide

By: Nancy

Useful
May 07, 2019

Very happy with the insurance provided

I take really good care of my cats, but do not take going to the vet lightly. They are terrified of the car, for one. I have found that filing claims is easy and they are processed in a timely manner. The coverage has been well worth it.

Insurer: Nationwide

By: Tricia

Useful
May 07, 2019

Lightning fast claim completion.

Our our six month old teacup Yorkie puppy Max hurt his leg and needed a pretty extensive surgery to repair it. Obviously My wife and I were very stressed out handing our little guy over to the surgeon. The vet bills for X-rays and the surgery added a level of stress as well until I submitted A claim to our Healthy Paws Pet insurance that we acquired for Max and his sister Daisy the day we brought them home. I submitted the claims through the Healthy Paws App and didn’t expect to have any results for quite some time but received an email the very next day saying the claims were complete and that the check for reimbursement was on its way. All my wife and I could say was Wow! We could not believe the response time and knowing that the reimbursement was on its way lifted a heavy burden off of our shoulders as this was Not an inexpensive ordeal. Not only was the claim paid so quickly but a representative from Healthy Paws named Tim Weiss emailed me to check in on Max and send us well wishes which we thought was just so kind and compassionate. Thank you Healthy Paws! We are telling everyone we know with a pet of our experience with this company. If only human health insurance was half as good as this.

Insurer: Healthy Paws

By: Michael

Useful
May 07, 2019

Good insurer

I have had Pets Best for years! I really like them and considering how long I've had them there has never been an issue. I never have had an issue when I call in, customer service is great. Only problem and it's happened maybe 2 times in 10 years is backlog of claims. It's taken a little longer than 10 days. But seriously that's the only thing that I can find that isnt perfect and it's happened minimally.

Insurer: Pets Best

By: Tonya

Useful
May 07, 2019

Claim processed quick!

My claim was processed quickly. I love going to the vet and not worrying about the cost. I know Nationwide will take care of me and my dogs.

Insurer: Nationwide

By: Zachery

Useful
May 07, 2019

Nationwide Pet Insurance has been a lifesaver

Prior to getting my French Bulldog, I did my research and knew there would be risks with this breed and possible health concerns. Although no amount of research could spare me from the emotional torment I have undergone with my frenchie’s illnesses, the one thing I’ve never had to worry about was the cost, thanks to Nationwide. Getting pet insurance is the best thing I could have ever done for my Walter, and for myself.

Insurer: Nationwide

By: Lauren

Useful
May 07, 2019

Embrace was very quick with their response to my claim and made me feel like they truly care about the welfare of my pet.

Great coverage from a pet insurance that truly cares about their clients and their pets......

Insurer: Embrace

By: Robert

Useful
May 07, 2019

Simply the best..

I have been a Healthy Paws customer for about 5 years now and have 2 policies, one for each of my dogs. When I purchased these policies I expected filing claims to be tedious, to be denied constantly, and to want to cancel. Let me tell you how I couldn't have been more wrong. This company is hands down amazing. Filing a claim takes me seconds online, the customer service is ABOVE top notch, they actually care, (Mary in customer care provided me with the best experience I have ever had when dealing with a company.), and my claim has never been denied. They cover what they say they will. If you do your research and read your policy, they break it down exactly how it is. No surprises. I will be a customer for life, and I will tell every person I meet who has a pet that they should be too. Without healthy paws, I would not have been able to afford the thousands in bill's my little girl has accrued this year alone. Kudos to you healthy paws, keep doing what you're doing!!

Insurer: Healthy Paws

By: Joann

Useful
May 07, 2019

Simple

Pretty quick and simple

Insurer: Nationwide

By: Orlando

Useful
May 07, 2019

I LOVE NATIONWIDE LET INSURANCE

Nationwide Pet Insurance is really a great insurance, submitting a claim through the app is very easy and their processing of the claim is both fast and efficient! The vet helpline is great! I plan to stay with Nationwide Pet Insurance for Cholita’s lifetime! By this email I see how you are interested in her health and that really makes me very comfortable be insured by you! Thanks for caring! Cholita is doing very good recuperating from her surgery! Everything is going great! The supplements the surgeon recommended for her to take for her lifetime seems to be having a positive affect on her! Thanks again!👍🏻👍🏻👍🏻❤️

Insurer: Nationwide

By: Marie

Useful

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