Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


May 11, 2019

This insurance has worked well for us.

This insurance has worked well for us. Our Vet files the claim and it is adjudicated quickly and efficiently. My only wish is that the reimbursement be directly deposited in my bank account instead of going through Chase.

Insurer: Nationwide

By: Mark

Useful
May 11, 2019

Thank you for saving Robie

4+ years ago Robie became very ill. After 2 vets didn’t know what to do I took him to a university veterinary clinic. They were also stumped but began to treat the various symptoms. After being on death’s door, Robie is an active & happy dog. He’s had a few relapses but thanks to Nationwide he receives the care he needs. Robie wouldn’t be here without Nationwide. I can’t thank Nationwide enough to be on Robie’s team.

Insurer: Nationwide

By: Debra

Useful
May 11, 2019

Love this policy.

Great and fast resolution of my claim.

Insurer: Pets Best

By: Carol

Useful
May 11, 2019

Claim submission extremely easy

I am able to see and manage both policies for each cat at once. This is very helpful. The vet put both of my cats on prescription food and I’m so grateful that this is covered by my policy. Also submitting claims is very easy

Insurer: Nationwide

By: Lisa

Useful
May 11, 2019

claims take a longer time than it did years ago to get reimbursed

Claims seem to take a longer time to process than it did years ago. Main complaint is that my pets rate has gone up every year as he ages, but then you have a low cut off amounts for one of the main issues that affect older dogs, mine being arthritis. Also don't understand why separation anxiety is considered a "behavioral issue." It isn't for humans. It should be considered a medical issue, which for my dog who is older and is a rescue is a major reason for him being a rescue to begin with. Hard to change what happened in his past when I'm not aware of what that was that caused his "behavioral issue," being a "rescued" dog.

Insurer: Nationwide

By: nadine

Useful
May 11, 2019

Rapid processing

Rapid processing of claim as always. Great job, Pets Best!

Insurer: Pets Best

By: Harley

Useful
May 11, 2019

Great experience

Great experience other than the delay in reimbursement. Prior claims were completed much more quickly.

Insurer: Pets Best

By: Spencer

Useful
May 10, 2019

Great Per Insurance Provider

ASPCA pet insurance is very fair. My Yorkie has had two major injuries/illnesses since I’ve been insured by them and they covered most of the bills. What they didn’t cover made sense to me. Customer service is top notch. So much better than my prior pet insurance company which always found a way out of coverage yet constantly raised my premiums.

Insurer: ASPCA

By: Mindy

Useful
May 10, 2019

wonderful

Khaleesi was under the weather for a week and spent 3 (days) only at the vet. She's fully recovered and back to herself. Her B-day was the 5th and she was 2. So nice to not have to worry about cost with Nationwide Ins. Easy to file. Form and fax!

Insurer: Nationwide

By: Karen

Useful
May 10, 2019

Thank you for your quality service

Having good pet insurance has really been a smart decision. We have owned 4 Bulldogs which were all covered by insurance through VPI (now Nationwide). You helped save their lives. Thank you very much for this service.

Insurer: Nationwide

By: Elmer

Useful

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