Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


May 17, 2019

Very satisfied and confident

I am comfortable knowing I have coverage for my fur baby. I am grateful to know he has options if they are ever needed.

Insurer: Nationwide

By: Arlene

Useful
May 17, 2019

EVERY person I have ever talked to has been more than wonderful, I would say spectacularly supportive!!!

I would definitely recommend Nationwide to anyone who wants to get insurance for their pet. What amazing customer service!!! I don't know how they do it. I guess they all LOVE animals as much as I do. My little rescue cat developed stomatitis, a terribly painful condition. My vet tried to treat it for 4 months with steroids and antibiotics, but that didn't work. So he removed all of her teeth, poor little thing. I had a bill that I couldn't have paid for if I didn't have Nationwide insurance. They paid without any questions asked. I am so very grateful!!!! I've had many animals in my 67 years, and I've never had pet insurance. But I'm so glad I discovered Nationwide (recommended by my vet tech). Can't imagine what I would do without them! If only MY own medical insurance was a fraction as good. Love you Nationwide!!!!

Insurer: Nationwide

By: Patricia

Useful
May 16, 2019

Claim processing time take way too long in my opinion.

At times when quite a lot of money has to be paid to get help for a sick dog can add up to quite a bit, and then not getting claims processed in a shorter period of time (mostly almost a month, if not a month), takes a toll on other spending. Charges for the insurance comes always promptly, but not the payments for the claims. Not good :/ Yet, I do appreciate communication from the insurance company to hear how my pet is doing after an illness, and for that I give 10 points :)

Insurer: Nationwide

By: Marianne

Useful
May 16, 2019

Peace of mind

I am very happy to have both my pets insured by Nationwide. I haven't had any issues with my claims and I appreciate that. It gives me peace of mind knowing I have my pets insured with you guys.

Insurer: Nationwide

By: Alonzo

Useful
May 16, 2019

Easy Peasy

Submitting a claim is very easy and payment is quick.

Insurer: Nationwide

By: Janet

Useful
May 16, 2019

Solid Pet Insurance Company

I have three dogs, ages five thru 15. ASPCA is a good solid company and I will continue to keep my “pups” insured thru them. Their agents are very personable and eager to help. Filed claims however can take two to three weeks to get processed...

Insurer: ASPCA

By: Catherine

Useful
May 16, 2019

Has denied all medical claims

All submitted medical claims have been denied. When you call for information to buy the policy they make it sound like great deal.

Insurer: Nationwide

By: kelly

Useful
May 16, 2019

First Experience

I felt that the reimbursement process could have happened quicker. I turned in my dogs paperwork the same day of the appointment which was only for health and wellness purposes which included shots. I just felt that there could have been. Quicker turnaround is all.

Insurer: Nationwide

By: Amy

Useful
May 16, 2019

So glad to have Nationwide

Unexpected surgery and all of the follow up visits...costs in the thousands! Nationwide helped 100%....so glad I have every plan available for my dog! Nationwide really is on your side!!!

Insurer: Nationwide

By: Tina

Useful
May 16, 2019

easy to work with and great coverage

Everything went well with the claims and it was easy and quick response times

Insurer: Nationwide

By: Karen

Useful

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