Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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No problems whatsoever
Two recent claims - one wellness, one illness and applied to deductible. Both processed promptly with no problems whatsoever. Automated but appropriately frequent updates and explanations along the way. Ilsa (the GSD) thanks you for the peace of mind we have in promptly pursuing evaluation and treatment when something's not right, and home care's not fixing it, instead of fretting about potential financial burdens.
Insurer: Pets Best
By: Joanne
I've been very pleased with the service
This is the second time I've had to use my kitty's pet insurance and also the second time I've been very pleased with the service. I am always weary of filing a claim because of previous reviews I've read about people not getting their bills covered but both times Pets Best has went above expectations. The ease of filing the claim is quick and simple and they explanations on what is paid for/what isn't are easy to understand. Thanks Pets Best, hopefully I don't have to use you anytime soon but if I do, I hope it keeps going great.
Insurer: Pets Best
By: Georgina
Covered medication ordered online
I purchased medication on allivet.com and they contacted my vet who filled the order and had it shipped to me. Once I received the medication I went on PetsBest.com and submitted a claim for my pet, the medication I purchased, the date of and the amount I paid. I then uploaded a copy of my receipt from Allivet and submitted the claim. Pets Best gave me a window date of when the claim would be in process then completed. Sorry I do not have specific dates.
Insurer: Pets Best
By: Kristine
I am so happy
I am so happy with how our Olive's claim was handled. It was so easy to upload the bill and payment information and check on the status through the app. I was happy to receive an email letting me know that they were working on our claim but it was taking longer than expected. Thank you for turning a very scary situation into one we did not have to worry about.
Insurer: Pets Best
By: Paige
Quite impressed
Very pleased and quite impressed with the quick TAT of my claim payment. I even mailed the claim in and still was most impressed with a week TAT for receiving my payment.
Insurer: Pets Best
By: Vicky
Happy with our choice in insurance
My girl got her vaccinations, I took a picture of the receipt, uploaded it and all done. Efficient, easy and the payment was received without any delay. In earlier contacts with questions by phone I have been met by nice people who have answered my concerns and questions. I am overall very happy with our choice in insurance for our girl. I have recommended you guys to other people many times ;-)
Insurer: Pets Best
By: Janicke
Processed in a very timely manner
As always current and past claims have been processed in a very timely manner. Thank you to all Pets Best staff!
Insurer: Pets Best
By: Pam
If you have a pet you need Embrace.
So glad we have this insurance. Claims are paid quickly. We swear by Embrace.
Insurer: Embrace
By: Melanie
Otis’s dad
Excellent coverage, everything’s included. Emergency visits, well visits.. EVERYTHING!!!!!
Insurer: Nationwide
By: John
Nationwide always looking for loop holes to deny claims, even though they NEVER miss their premium payments.
Nationwide looks for loop holes to deny claims , but NEVER misses their premium payments. Sadly I can not cancel the policy in fear of needing it for a major injury. They should be more receptive to claim payments.
Insurer: Nationwide
By: Anthony