Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


May 29, 2019

Great service, this insurance company is fantastic!!!!

Roxie is doing fantastic after her surgery. I have had this insurance for a long time. It's very good, and has helped us a lot with claims we have submitted. When I call because I have questions, I get great assistance and the people are very friendly and knowledgeable. Great service!!

Insurer: Nationwide

By: Blas

Useful
May 29, 2019

The best pet insurance ever

Every claim is handled quickly and easily. Speaking with customer service Representative is always pladsnt and helpful. Wouldn't change a thing!

Insurer: Nationwide

By: Beverly

Useful
May 29, 2019

I Can Always Count on Nationwide!

I have used Nationwide Pet Insurance for two of my beloved dogs. I have always had 100% positive experiences with Nationwide.....they cover what they say they will cover - there are no "games" or hidden "hoops to jump through." I simply submit my claims and they are processed and supported according to my policy agreement. It gives me great peace of mind knowing at all stages of my dear pet's life, "Nationwide will be by our side!"

Insurer: Nationwide

By: Suzanne

Useful
May 29, 2019

customer service is awesome - so courteous, care, and always making sure they helped in every way when i call

thank you for always being so helpful in assisting me with the claims

Insurer: Nationwide

By: Elizabeth

Useful
May 29, 2019

No problems whatsoever

Two recent claims - one wellness, one illness and applied to deductible. Both processed promptly with no problems whatsoever. Automated but appropriately frequent updates and explanations along the way. Ilsa (the GSD) thanks you for the peace of mind we have in promptly pursuing evaluation and treatment when something's not right, and home care's not fixing it, instead of fretting about potential financial burdens.

Insurer: Pets Best

By: Joanne

Useful
May 29, 2019

I've been very pleased with the service

This is the second time I've had to use my kitty's pet insurance and also the second time I've been very pleased with the service. I am always weary of filing a claim because of previous reviews I've read about people not getting their bills covered but both times Pets Best has went above expectations. The ease of filing the claim is quick and simple and they explanations on what is paid for/what isn't are easy to understand. Thanks Pets Best, hopefully I don't have to use you anytime soon but if I do, I hope it keeps going great.

Insurer: Pets Best

By: Georgina

Useful
May 29, 2019

Covered medication ordered online

I purchased medication on allivet.com and they contacted my vet who filled the order and had it shipped to me. Once I received the medication I went on PetsBest.com and submitted a claim for my pet, the medication I purchased, the date of and the amount I paid. I then uploaded a copy of my receipt from Allivet and submitted the claim. Pets Best gave me a window date of when the claim would be in process then completed. Sorry I do not have specific dates.

Insurer: Pets Best

By: Kristine

Useful
May 29, 2019

I am so happy

I am so happy with how our Olive's claim was handled. It was so easy to upload the bill and payment information and check on the status through the app. I was happy to receive an email letting me know that they were working on our claim but it was taking longer than expected. Thank you for turning a very scary situation into one we did not have to worry about.

Insurer: Pets Best

By: Paige

Useful
May 29, 2019

Quite impressed

Very pleased and quite impressed with the quick TAT of my claim payment. I even mailed the claim in and still was most impressed with a week TAT for receiving my payment.

Insurer: Pets Best

By: Vicky

Useful
May 29, 2019

Happy with our choice in insurance

My girl got her vaccinations, I took a picture of the receipt, uploaded it and all done. Efficient, easy and the payment was received without any delay. In earlier contacts with questions by phone I have been met by nice people who have answered my concerns and questions. I am overall very happy with our choice in insurance for our girl. I have recommended you guys to other people many times ;-)

Insurer: Pets Best

By: Janicke

Useful

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