Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


June 02, 2019

Simple and easy to understand

You make the claims process quick and easy. Also your policy wording and coverage is simple and easy to understand.

Insurer: Pets Best

By: Brian

Useful
June 02, 2019

Supportive

Claim for my cats infected paw was taking a bit longer than I had been told, but I received a prompt email notification keeping me informed. Resolution, applying charges to my deductible, happened only a day or two later. Since my cat' s issue has escalated , I look forward to continuing quality support from Pets Best

Insurer: Pets Best

By: Melinda

Useful
June 02, 2019

Quick and easy

Quick and easy resolution of claim

Insurer: Pets Best

By: Joan

Useful
June 02, 2019

Made the claim process very easy

I especially was impressed how you divided the one claim into three based on my policies benefits. Made the claim process very easy.

Insurer: Pets Best

By: David

Useful
June 02, 2019

The first claim processed in 2 days

The first claim for routine care was processed in 2 days. 2nd claim for emergency visit has taken a week to process with no notification on status. Ugh

Insurer: Pets Best

By: Diane

Useful
June 02, 2019

Payment within a week

I submitted the claim online the evening of the vet appointment. I was able to receive confirmation and payment within a week

Insurer: Pets Best

By: Michelle

Useful
June 02, 2019

My BFF, Jake.

Already share my experiences with friends and coworkers. Very satisfied with how quickly you process and pay my claims. Really upset with myself for not sharing my story with you about Jake, he is a great little dog, almost 10 years old.

Insurer: Trupanion

By: Nettie

Useful
June 02, 2019

Think it's good to have insurance

Think it's good to have insurance, but as I submitted a recent claim I realize that the decision was made based on a previous visit that had nothing to do with my current claim but because it was grouped together I'm now having to go through appeal process.

Insurer: Trupanion

By: Davina

Useful
June 02, 2019

Ambivalent

Well the claim was settled quickly but you didn't pay anything. So we'll see, want to be sure my monthly payments will have some benefit at some point.

Insurer: Trupanion

By: Michael

Useful
June 02, 2019

Nothing is covered

Nothing is covered because every items appears to be treated individually and not on the total health of the animal. You can have multiple deductibles.

Insurer: Trupanion

By: Todd

Useful

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