Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


June 11, 2019

So glad I have Healthy Paws coverage!

I selected Healthy Paws based on a Consumer Reports article about how to shop for pet insurance that I found when my puppy first came home. Little did I know that this pricey dog I went all the way to Australia to buy would have a difficult to diagnose issue that, at 18 months, required a CT scan and very delicate, rare surgery. The CT and surgery cost most of $10K, never mind the previous ultrasounds and drug therapies that had been tried. I am so grateful that we had insurance. They don't pay for everything, but they sure a lot of the sting out of those big vet bills. The claim submission process couldn't be easier--login, attach a scan of the bill, maybe attach a copy of the medical record, and in a few days an email announces the claim has been processed and a couple of days later a check is in the mail. I am very happy with this company and SO grateful to have the coverage.

Insurer: Healthy Paws

By: Judy

Useful
June 11, 2019

Fast claims

Fast claim reimbursements

Insurer: Nationwide

By: Hailey

Useful
June 11, 2019

The best decision we made was going with Nationwide.

Oh my goodness, where to begin? Nationwide Pet Insurance saved us thousands!! Our dear sweet, 2 year old German Shepherd was neutered two days after Christmas. Five days later he became very ill. He was lethargic,, and wouldn't eat or drink. When his face and neck started swelling, and he was drooling, we took him to the emergency vet clinic. It was determined that he had gotten a nasty infection and the lymph nodes in his neck were abscessed . They told us had we waited too long, he would have died! They immediately took him to surgery and removed the infected nodes and surrounding necrotic tissue. It was a bumpy three months for our boy. It seemed like it was one thing after another for him, with daily hospital appointments, and overnight stays. He was on antibiotic injections for weeks! He's still not completely healed because of complications from his ordeal, but he's 80% better. He has a new norm, and we will deal with it. Nationwide has been behind us from day one., and I am so grateful for that. Their customer service is exceptional, and they stand behind their name They truly are an outstanding company and their Jingle rings true. Thank you Nationwide for providing us with excellent customer service.

Insurer: Nationwide

By: Shirlene

Useful
June 11, 2019

Grateful for pet insurance!

I am so grateful to have pet insurance and Nationwide has been fantastic to work with for the last 2 years. I find the claim process to be very easy. I rest easy knowing that my furbaby, Lola is well protected when she needs medical care, whether it's preventative or urgent.

Insurer: Nationwide

By: Kristen

Useful
June 11, 2019

Pets Best has been awesome

The entire process was extremely easy. Diesel became sick, bleeding in stool. Took him to the vets office that day. They did several test and gave his a shot and several medications. Three days later he was back to himself. I submitted my classes claim via the Mobil app, took about 2mins. I was notified my claim had been received and in review. Approximately three days later my claim was paid and a detailed statement was emailed to me. Pets Best has been awesome through both of my claims!!

Insurer: Pets Best

By: Louis

Useful
June 11, 2019

Quite impressed

I had no idea what to expect, and the filing process was very easy, and even then I wasn't sure how long this whole thing would take. But within a week I had heard back and got what I expected to get back. I was quite impressed. Now, if only you could offer a plan that covers 100%

Insurer: Pets Best

By: Tess

Useful
June 11, 2019

Processed quickly

claim was easy to submit and processed quickly

Insurer: Pets Best

By: Roseann

Useful
June 11, 2019

Took longer than expected

The only issue that I had was that this past claim too longer to process than normal.

Insurer: Pets Best

By: Pamela

Useful
June 11, 2019

File claims online

The ease of filing a claim online has been the best upgrade to the Pets Best Insurance system.

Insurer: Pets Best

By: Anne

Useful
June 11, 2019

Easy to enroll

I haven't tried any other pet insurance company, but I have found Pets Best to be very easy to enroll and file claims online. The response time is great.

Insurer: Pets Best

By: Kristi

Useful

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