Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Makes getting pet care an easy decision when illness strikes.
Love nationwide pet insurance. It makes getting care for my dog easy and I can get all the care he needs.
Insurer: Nationwide
By: Emily
Great Service
Love this insurance company! Very accessible and easy to use, and better coverage than a lot of companies out there.
Insurer: Pets Best
By: Sarah
Thank goodness for Figo insurance
Our bulldog unexpectedly became ill with pneumonia and after weekend in the hospital, we didn’t have to stress about the bill. We knew we were covered by Figo
Insurer: Figo
By: Bridgette
Utilizing and ease of the app plus the response time on the claims have been fantastic. Thank you.
I have been completely satisfied with the response time, fairness of payment and customer service that i have received on both claims i have submitted. Two separate accidents and the stress of surgery for one of our dogs was calmed due to the customer service and quickness of the response from Nationwide on both clams made the process manageable for our family. We were not crippled financially due to mounting vet bills. When we rescued our second dog we knew we should look into pet insurance. Nationwide partnered up with my company so the choice was easy. I was not expecting the level of customer service, ease of us with the app to submit claims and how fast my questions were answered. I also appreciated the follow up on both pets. It's a simple thing but not one a lot of companies think to do.
Insurer: Nationwide
By: Greg
Extremely Satisfied with service
When our dog became very ill , Healthy Paws was there to help. It was great having healthy paws to support us in our payments, as the cost would have been over to what we could have afforded . We were able to make the decision that supported our dog in her recovery - thanks to have insurance. Healthy paws not only helped to pay the bills, but also followed up with a personal email to see how our fur baby was recuperating. I could not have done this without the support of insurance.
Insurer: Healthy Paws
By: Carol
Ease of use
We newly enrolled in pet insurance for our two puppies. I’m thrilled with how easy it is to post a claim and receive the reimbursement. It’s a relief to have a policy to supplement our pets’ needs!
Insurer: Nationwide
By: Mary
Do not get locked into this company
I have been with this company for 6 months and so far I am not having a good experience. I adopted two dogs last summer and signed them up with nationwide in January. Since January they have been to the vet several times for allergies and wellness. The allergies were not a preexisting condition. I have been denied every claim. Reasons being: the name was not clear on the invoice (name was clearly typed on invoice), the script was not written properly by vet, they need more medical records (I had already sent them all of the records I had), they want the records from 2017 (the female was a stray at that time and there are no existing records for the male). I have lost count as to how many times I have had to call the insurance company and my vet. My vet has been wonderful about getting them the information they request, but then the insurance company just invents another issue. If they are unable to come up with a reason to decline my claim, I receive this: “Thank you for submitting your request for a review. We apologize for the delay but we may require an additional 30 days to process your submission before making a decision. We will contact you in writing if further information is still needed to complete our review.” So far, I have not been reimbursed for anything. The company’s sole goal is to find a way to decline claims. I feel I should say something positive about the company. They are extremely timely and efficient at processing my payments to them. (Please note the heavy sarcasm here.) I signed up with this company through my employer. I will be notifying my Human Resources department regarding Nationwide’s shady practices.
Insurer: Nationwide
By: Melanie
Easiest Experience Ever
I've had all my pets insured over a 5 year period and never once had any problems or concerns with Nationwide. My phone questions are answered right away and everyone is pleasant. My claims are always taken care of in a timely manner. I wouldn't hesitate for a second to reccomend Nationwide to any pet owner. They truly care about my family.
Insurer: Nationwide
By: Shannon
Expensive but worth it
I pay more for Ringo's health insurance than I do for my own; however, the Wellness coverage makes it partly pay for itself, and I have the reassurance of knowing that I could afford my share of whatever happens in future. 7 years ago I lost my Kymdog to Lymphoma. She was not insured and I spent thousands of dollars over 2 years to keep her comfortable for as long as she had a reasonable quality of life. Now I feel I have piece of mind, whatever the future brings.
Insurer: Nationwide
By: isabel
Wonderful service!
Nationwide Pet Insurance never disappoints! Their service is friendly, fast, and accurate. I’ve never had one issue with my insurance claims and recommend Nationwide to all of my friends/family.
Insurer: Nationwide
By: Jacqueline